Reviews (8,739)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through features like shoppable posts and ads, allowing direct purchases on social media. They value the straightforward setup, product catalog syncing, and insightful sales analytics. The responsive customer support and intuitive interface further enrich the user experience, making it a vital tool for e-commerce success via social media integration.

February 27, 2021

It was self explanatory, took me through each step that needed to be completed. Ease of use was great!

designsbypk.shop
United States
7 months using the app
February 7, 2021

Really easy to set up. If you already have a Facebook business account it goes automatically. The system creates new accounts for you if necessary.

Running Center Brugge
Belgium
7 months using the app
January 28, 2021

Works really well. Easy to use. The only issues i had were getting certain products approved and undersanding the rules

SUSIE WHO
United Kingdom
7 months using the app
October 15, 2020

very convenient and easy to use compared with previous FB SHOP version. This app easy and quick to connected to FB & IG Shop.

APoEM 香港官網|香港、澳門
Hong Kong SAR
7 months using the app
April 1, 2021

Easy and fast hassle free I'm not very techy so it was perfect. I downloaded the app was walked through by shopify app and voila done! Now for a test run thanks.

Fitness Kallami
United States
7 months using the app
October 15, 2020

I find Facebook an excellent app to connect with family and friends. Also to connect for my Business account for advertising. Thank you

Addormee
Australia
7 months using the app
November 28, 2020

It is very helpful when selling my items from my shopify store. It gives me a wider variety of people to reach.

Indigo Babe Co
United States
7 months using the app
October 19, 2020

Excelente aplicación, fácil y dinámica de usar. Aporta a los empresarios que inician en el ecommerce.

TRIANA SQUARE
Chile
7 months using the app
August 1, 2023

I have to say Facebook & Instagram has been very user friendly and has really helped me get my business off the ground. Keep up the goodwork! I hope they continue to keep it user friendly and maybe integrate some easier ways to advertise. Overall a great experience!

Kellico's Gifts
United States
7 months using the app
Meta replied August 18, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

November 15, 2020

I'm just getting started. i switched over from another platform. we'll see how it goes.............

Cloud 3rd
United States
7 months using the app