Reviews (7,400)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its straightforward setup and its ability to boost product visibility and sales. They value the user-friendly interface that eases management of their online presence and enhances social media marketing. Positive remarks are also made about the responsive customer support and the seamless shopping experience it offers, which is convenient for customers and effective in increasing customer engagement.

January 6, 2021

I use this app to help me to install the pixel and it was very helpful and easy to use. Now The pixel can track all the informations i need for sale more and accurate my retargeting

Comfys
France
3 months using the app
September 28, 2020

It really helps you to get setup the only problem I have is understanding everything. It is a lot to learn!

THE JAZZI SPOT BOUTIQUE!
United States
Over 2 years using the app
Edited December 5, 2020

was a nice setup and the instructions are clear and easy to do i was connecting my shopify store was a easy processf

WavySupplies
United States
3 months using the app
Edited June 7, 2021

Cuidado con la instalación del píxel de vinculación de esta app, entra en conflicto con la cuenta publicitaria personal de Facebook, te deshabilitan la cuenta definitivamente al detectar 2 píxel de datos a un mismo dominio y no te permiten revisar la solicitud para poder restaurarla ni apelar el problema, no permite anunciarte desde la página de empresa y automáticamente te desvincula los anuncios de Instagram, el único soporte técnico de Facebook "www.facebook.com/business/help/support" lo gestiona otra empresa y no pueden solucionar absolutamente ningún problema, esa es la atención al cliente de "Facebook" donde no saben porque te han deshabilitado la cuenta y tampoco pueden hacer nada, parece de comedia, estoy arrepentido y no la recomiendo. Espero Shopify lo tenga en cuenta por que destrozan tu cuenta de fb y por consiguiente las ventas, me ha hecho más daño que un malware, no deberían permitirlo, Mucho Cuidado.

TROPIC WAY
Spain
Over 2 years using the app
July 5, 2021

This app is causing my pixel to misfire in multiple ways causing me sales. It’s also loading old products that aren’t even in my admin anymore and not new products. I’ve contacted shopify several times to be told pixel issues are facebooks problem. I spent 6 days messaging with facebooks useless team to be told it’s not their problem because it’s through this shopify app. This is losing me money because my ads can’t optimize due to bad data. I’ve uninstalled and reinstalled it several times and the problems don’t get better. I’ve asked shopify to delete this app and remove any old code and I’ll see if a complete clear out and reinstall improves it. I’ll remove this review if the problems get worked out.

Bird And Bear Shop
Canada
Over 2 years using the app
Meta replied July 6, 2021

Hey there,

Luke here from Shopify Support.

Your feedback is greatly appreciated and I want to thank you for taking the time to share your experience of the Facebook Channel. I'm sorry to hear about the issues you're facing with your Facebook Pixel. Our technical support team has reached out to you via email to continue supporting you and working on the issue there.

Luke | Shopify Support

Edited December 2, 2020

This version is a lot friendlier. The guided menu took all the guesswork out of setting up an FB Pixel for Shopify.

Plantita PH
Philippines
3 months using the app
January 13, 2021

usei esse aplicativo para sincronizar minha loja do Shopify. Ele realmente é muito bom para compartilhamentos.

Nerd's time
Brazil
3 months using the app
January 8, 2021

De app werkt heel mooi ! soms is het wat lastig om producten goedgekeurd te krijgen terwijl ze in orde zijn ! verder perfect!

Dailysweets
Netherlands
Over 2 years using the app
November 28, 2020

I love the improvements that have been made to setting my store up with Facebook. I hope that will help grow my business quickly.

Pot & Shovel
United States
3 months using the app
October 28, 2020

Great app, very easy to use, seamless integration, highly recommended for everyone looking to add collections to facebook from shopify

Papillone Online Shop
Türkiye
3 months using the app