Reviews (7,400)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its straightforward setup and its ability to boost product visibility and sales. They value the user-friendly interface that eases management of their online presence and enhances social media marketing. Positive remarks are also made about the responsive customer support and the seamless shopping experience it offers, which is convenient for customers and effective in increasing customer engagement.

Edited October 20, 2020

I used this app because it will help me to promote my business page, I really love it and I strongly recommend this app to anybody that would like to boast sells on business

Passion Sale
United Arab Emirates
About 2 months using the app
September 11, 2020

I used this app to help me to do. I really like how it does. It would be nice if it did better. Thanks for Facebook

Easymaa
Indonesia
About 2 months using the app
March 23, 2021

It is fairly simple to use. I appreciate the additional marketing skills and tips. I have loved using Business Manager and I started a store knowing absolutely nothing.

Brinegars Bling LLC
United States
Over 1 year using the app
November 24, 2020

very helpful and made the setup process very simple as just following the instructions and its helpful.

Luci & Rix
United States
About 2 months using the app
September 28, 2020

I used the ad to help connect my facebook store and instagram and to help with business manager through facebook, it turned out to be pretty simple to follow.

TexasCountryTees
United States
About 2 months using the app
December 26, 2020

This app was great to use for my store. i am glad and excited about it. i was able to create my account easily.

Theshophook
United States
About 2 months using the app
April 15, 2021

Shopify works amazing with thier app but they are Unavailable for our region while some people used VPN to access thier service

GizmozTshirts
India
Almost 3 years using the app
October 2, 2020

goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

GV&AN
Brazil
About 2 months using the app
February 23, 2021

The Fb add is easy to configure and conect to your shopify account. The problem is with the facebook bussines account itself.

charlosynoli
Mexico
Over 1 year using the app
June 24, 2022

The set up is extremely difficult, I've even given up and redownloaded the next day to try again and still cant get it figured out.

Southwind Cycles
United States
Over 1 year using the app
Meta replied June 28, 2022

Hi there!

Paola here with Shopify! Thank you for taking the time to let us know about your experience with our Facebook Channel app. I completely understand that setting up a new channel can be confusing at times. I will be reaching out to you shortly to access your store's settings and make sure you have all the necessary resources to get the Facebook Channel working for you.

Talk soon!

Paola | Shopify Support