Reviews (8,727)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through features like shoppable posts and ads, allowing direct purchases on social media. They value the straightforward setup, product catalog syncing, and insightful sales analytics. The responsive customer support and intuitive interface further enrich the user experience, making it a vital tool for e-commerce success via social media integration.

April 12, 2021

I'm amazed at how easy this was... Shopify really improved on integration and making this process easy.

Jett Sauce
United States
4 months using the app
September 23, 2020

good working, love it, easy to use and very efficient, makes my work easier, runs faster and very unique

Williamlofty Store
Canada
4 months using the app
December 10, 2020

Facebook is a online shopping no. 1. Business Growth in facebook. The Customer is online purchas. ok

Yuvi style
India
4 months using the app
November 7, 2020

I use this app to help get some exposure for our company since we are just in the start up phase of our business.

Chyna's Garden of Beauty
United States
4 months using the app
September 17, 2020

Very good app, it helped a lot getting in touch with new clients and tracking new possible clients... we recomend it

Pawfamprints
Portugal
4 months using the app
September 18, 2020

good
Great like it
good
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Great like it good
Great like it good
Great like it good
Great like it good
Great like it

swisey
United States
4 months using the app
Edited November 25, 2020

I had no problem with the app, my concern was customer support with Facebook. The app works just fine. Shopify did all they can to help and was very professional. Facebook itself is another rating.

MyamiONE
United States
4 months using the app
Edited September 14, 2020

It was easy to setup and it will bring more customers for sure I love it so far. I was able to connect both of social media business accounts to my website

Lashaysolavish
United States
4 months using the app
October 28, 2020

I used this app to connect with friend and keeping my memory. Seeing more part of the world from facebook its fantastic.

White thread
Thailand
4 months using the app
January 13, 2023

Meta admittedly flagged my business page in error and reinstated it however my personal was also flagged and they never reinstated it! I have spent 2 years now trying to get my app channel to connect to my Facebook properly and to no avail! It’s cost me hundreds and lost me sales! They’re permanent restriction of my personal page and refusal to dig into why it was falsely flagged in the first place is causing me money still!

KrownDolls
United States
About 4 years using the app
Meta replied May 4, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].