Reviews (7,400)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its straightforward setup and its ability to boost product visibility and sales. They value the user-friendly interface that eases management of their online presence and enhances social media marketing. Positive remarks are also made about the responsive customer support and the seamless shopping experience it offers, which is convenient for customers and effective in increasing customer engagement.

Edited January 19, 2021

I used this app and it helps me connect my Facebook fan page to my store. It's great!
We should have more apps like this. I love it!

Estridencias
Spain
Over 1 year using the app
October 23, 2020

Facebook reaches a lot of potential customers. I love that I connect with family around the world. The advertising can be very targeted since they know so much data on the individual.

SuperflyKustomz
United States
About 2 months using the app
September 14, 2020

This app can allow me to further my experience in the ecommerce world and help be grow my online business online professionally.

CrwnJewels Collection
Australia
Over 1 year using the app
September 22, 2020

It is very helpful and easy to set up, very recommend to apply this app to gain more sale for your store.

BoutiqueDeEveC
United States
Over 1 year using the app
January 25, 2021

Bis jetzt klingt das vielversprechend. Ich werde weiter daran arbeiten um noch mehr zu erreichen...

SCHANZER GWAND
Germany
About 2 months using the app
November 3, 2022

Facebook pixel is not connecting the sale channel properly set up but still facebook pixel helper couldn't find it. Even the test event is not showing any data and if we go to preferences facebook setup it constantly shows errors.

Caveman Organics | Organic Products
Pakistan
Over 1 year using the app
Meta replied November 4, 2022

Hi there!

Steve here from Meta! We’re sorry that you were running into trouble with the Facebook & Instagram App. We believe that we have resolved the Pixel issue that you described. Can you please try again to confirm that everything is now working for you?

If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Best regards,
Steve

March 11, 2023

Facebook has continued to delete my business from the app without providing me with details so that fake bots have now taken over my business account using my followers data to harrass them!

Inspired By US Shop
United States
Over 1 year using the app
Meta replied May 3, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

September 24, 2020

It helped get things set up which is nice. :) This wasn't available when I set up my previous store.

Free Range Gardener
United States
Over 1 year using the app
Edited September 11, 2020

A must for business and essential for keeping our customers at SpiraBobble up to date with products and ideas for wearing. Easy to install.

SpiraBobble
United Kingdom
About 2 months using the app
Edited October 12, 2020

Esta muy bien, no habia tenido la experiencia de aplicar para este tido pode tiendas online y me parece que es muy clara y acertiva.

Poder Avanzar
Colombia
About 2 months using the app