Reviews (7,399)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its straightforward setup and its ability to boost product visibility and sales. They value the user-friendly interface that eases management of their online presence and enhances social media marketing. Positive remarks are also made about the responsive customer support and the seamless shopping experience it offers, which is convenient for customers and effective in increasing customer engagement.
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Do not install this channel, it will just make a mess with your Facebook shop taking control of it and not allowing you anymore to have checkout on Facebook. Just stay in FB with their manager and update your products manually (even if it is a long process). Support is as awful as the channel!
Thank you for leaving a review and sharing your feedback. I'd like to work with you to select your preferred checkout method on the Facebook channel so I will be following up with an email shortly to let you know what next steps to take. - Veena, Shopify Support
Sehr nützliche App, welche beim Einrichten der Marketingaktivitäten auf Facebook hilfreich ist und den Einrichtungsprozess beschleunigt.
Good so far! Was easy to install. Now I will take a look how it works. If it not works good I will change this review.
J'ai utiliser cette application pour m'aider à faire du progrès dans mon business ,j'aime comment ça marche, ce serait bien si ça faisait mieux.
This was very useful and really quick and easy to use. The app did everything for me. Thank you!!!!!
It's a really good tool to establish an online business. I use it for the Merch bases on a Youtube show I'm developing about the reptile community.
I just started using the app have no way to review just yet. Let get started and ask my opinion some time late and I will give you a review
Thanks for sharing your feedback! We work hard to improve our app functionality, and I see that you are open to talking about your experience with the app. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
My shop hasn't been published because it doesn't comply with your Commerce eligibility requirements, but they don't tell me what requirements do not comply with. Nobody helps you.
Thank you for leaving a review. It certainly sounds like it has been a frustrating experience as your commerce account was not approved by Facebook and you haven't been provided any additional information. When it comes to account eligibility Facebook has complete control over this aspect so I'll be following up via email shortly to see if you have any additional details to share. - Anna, Shopify Support
I am using Official Meta App. It is so slow and doesn't respond system.
2. After so much effect, it connects my personal Facebook profile and says the account is restricted.
All systems are automatic, So what should I do?
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
I'm really having a hard time connecting Instagram to my Shopify account, despite repeated attempts, and supposedly being approved by Meta / Facebook... Not sure what to do.
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Facebook channel app.
While account approvals are in Facebook's scope, we can definitely make sure that you get the support and resources you need to help get you set up. I'll be sending an email out to open up the lines of communication and help where I can.
- Nate | Shopify