Reviews (8,742)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through features like shoppable posts and ads, allowing direct purchases on social media. They value the straightforward setup, product catalog syncing, and insightful sales analytics. The responsive customer support and intuitive interface further enrich the user experience, making it a vital tool for e-commerce success via social media integration.

October 9, 2020

I am not sure what I am doing yet but setup was easy. Everything flowed nicely and is going to help sale products on facebook.

RayBeams By Emily Reds
United States
3 months using the app
September 29, 2022

Can I get help from the Shopify support team? I am going to give it a chance even though I got rejected, stating Your shop can't be published.

HonestJewels
United States
3 months using the app
Meta replied June 27, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Please contact our Business Support team via this link for further assistance: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram?shopDomain=otowear.myshopify.com

Thank you,
[Meta Support].

August 24, 2022

The pits. Ever since they implemented reviews, people have been giving low stars for the most ridiculous things. I've removed it for my mental health. People are lazy and don't try to email first!

Lingua Nigra
United States
Over 3 years using the app
Meta replied August 25, 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

July 21, 2023

This seems to be like a good app, I'm about to be running facebook and instagram ads in a couple of days!

Boostifyco
United States
3 months using the app
Meta replied July 28, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

November 15, 2020

While setting up my new Shopify store, the integration with Facebook and Shopify was seamless! It was easy to follow and simple.

Deal Darlings
United States
3 months using the app
December 14, 2023

love you facebook

Pro Neck Pillow
United States
3 months using the app
Meta replied December 15, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

February 17, 2021

Nice app, very easy to use. I am satisfied, highly recommend. Love Facebook, it helps to develop business.

58 Home
Ukraine
3 months using the app
January 20, 2021

Easy setup. Way faster than it used to be with manually adding pixels etc... Saved me a bunch of time

Aviko & Watts
United States
3 months using the app
September 8, 2020

It was very simple to use. Streamlined and easy to understand......not much more that needs to be said!

Feechie
United States
3 months using the app
Edited October 25, 2020

Super simple to use and effective. I was able to sync my Facebook ads account in less than 5 minutes.

PcknBuy
Costa Rica
3 months using the app