Reviews (5,528)

Overall rating
4.1
Counts per rating level
  • 64% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting business growth and customer engagement through effective integration with social media. They appreciate the easy setup and product syncing, noting the platform's user-friendliness. The support team is also commended for their quick and efficient assistance, enhancing the app's value in linking e-commerce with social platforms.

September 10, 2020

I used facebook to create a page. It has some really nice features and options to make your page look nice.

fitness2sports
Pakistan
26 days using the app
December 12, 2020

Good app,i hope it will be good for my store and to show my products to people who need them. I am happy to use it

EarsPower
United Arab Emirates
About 2 months using the app
Meta replied December 14, 2020

Thanks so much for taking the time to share your thoughts. I am glad to see you are happy to use it. I'd like to ensure you are getting the most out of our app so I will be sending you an email shortly to connect. Look forward to hearing from you. - Anna, Shopify Support

October 17, 2020

Me encanta esta aplicación porque mejora mi exposición para mis clientes. Para generar mucho más clientes.

Mazarith Boutique
Mexico
2 days using the app
December 3, 2020

It was awesome. I enjoyed using it to setup the Facebook channel for Shopify. All the options were very clear and straight forward. No confusion at all.

competitionpractice
United States
2 days using the app
October 1, 2020

it was awesome and so easy to do even a person like myself who is working in the internet world since 2011 till now but these kinds of works are so hard to do in normal way coding etc.. but you make it easy for anyone thank you!

Al-Battaar
France
2 days using the app
October 26, 2020

jaime beaucoup votre application elle est parfaite cela ma était très utile surtout lorsque j'ai voulue lancer une pub tout marche correctement

EasyCook
France
2 days using the app
January 4, 2021

My facebook ad has been restricted. I have do every thing to comply but still not complying. I need details how to go about.

Globotic Supply
Singapore
26 days using the app
December 9, 2020

Total joke. Tried to connect TWO shopify stores to Facebook, both rejected with this message: "After a requested review of this commerce account, we confirmed that it doesn't comply with our Commerce Eligibility Requirements, so your shop isn't visible to potential customers." After wasting countless hours with customer service, shutting it all down.

YEWstore
United States
24 days using the app
Meta replied December 10, 2020

Thanks for sharing your feedback! I can understand how that may be frustrating, especially if you were working hard to get the app setup. However, Facebook does have a requirements that need to be met in order to sell on their platform. I’ve sent out to an email to discuss this further. I hope to hear back from you! - Abdalla, Shopify Support

September 20, 2020

so far so good. I was having difficulty installing the app using firefox but seems to have worked on chrome much better.

Security Camera Depot
Canada
About 2 months using the app
September 18, 2020

Everytime I try to sync Shopify and the Facebook Channel under the tabs "Sales Channel" it allows me to put in my login information, and I get a popup saying "Sorry something went wrong. We are working on it and we'll get it fixed as soon as we can. I have uninstalled the app, cleared my cache, used a differrent browser, and nothing seems to work.

HerHairFein
United States
23 days using the app
Meta replied September 21, 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support