Reviews (9,103)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its easy setup and seamless product catalog syncing, enabling shoppable posts and ads on social media. The integration with Shopify is noted as enhancing store visibility and sales by connecting directly with customers. Responsive customer support is commended for effectively resolving syncing and functionality issues. Merchants report improved visibility and engagement, boosting audience reach and sales.

December 13, 2020

sehr gut kann man mehr besucher und kunden gewinnen finde ich super mit dem man mehr erfolt hat und es ist einfach zu nutzen

EX Pass
Germany
3 months using the app
June 27, 2024

dificil

Schiavi's Moda e Fitness
Brazil
19 days using the app
December 14, 2020

Fantastic for business in general and sales. Would recommend to anyone looking to extend their business

@ZOXSUK
United Kingdom
3 months using the app
January 13, 2021

took some time but i got it! all you have to do is stay focused and everything will work in your favor!

lavundare
United States
3 months using the app
October 25, 2020

It has been 2 years since I last used a Facebook shop, this time it was so much easier to set my shop. It was mega easy.

BreefulMelange
United States
3 months using the app
January 18, 2021

Very good app. To understand the businesses marketing database. All in one place. Marketing & sale in online.

Summa Deals
United Kingdom
3 months using the app
January 9, 2024

Instagram is very engaging. It is easier to use than FB business page. I find FB business page a little more difficult to use as a selling platform. It is good for information about my business to direct them to my actual website but so far I am not sure I can use it to sell from. I primarily use FB Marketplace until I figure it all out.

creative designs by eliana
United States
Almost 3 years using the app
Meta replied January 12, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

January 21, 2021

Easy setup and easy walkthrough in getting your sales channel up and going and making money on your store!

Sellthoseflippingcars
United States
3 months using the app
November 30, 2020

Easy setup. Quick. No issues. I'm not tech savvy so that's important to me. I hope the selling process is as easy as the setup.

Magnolia Threads
United States
3 months using the app
March 21, 2023

Hello, could you please check what happens when my catalog is not connected to facebook or rather when I connect to fb some products are connected, not all, that is what appears on the shopify platform and the sales manager on facebook shows me another catalog, with another name and with my products, some of which do not have updated prices. I already spoke to facebook I did what they told me but it was not solved. I also turn to you since I have ads running and now it does not show me the most visited products on the platform, therefore I need you to review the platform and give me a solution urgently. Thank you so much

New Black
United States
About 3 years using the app
Meta replied May 3, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].