Reviews (8,320)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.
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Thanks , the integration was god , no problems at all . I had issues before connecting my shopify account but this time round all was well
Is not the easiest but the examples are awesome and it helps me set up everything properly. Will definitely continue using.
Facebook/Instagram is one of the worst tools available. Endless errors and issues appear out of nowhere and the support team is absolutely awful. Orders placed through Meta have countless payment errors and I end up having to chase money from customers directly after product has been delivered because Meta arbitrarily cancels them and withholds the money. You'd think one of the biggest tech companies in the world could pull off super basic operations, but no.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
I used this app to help build my social presence. It has helped me grow followers and has helped me start profiting from my buisnessess.
i love the facebook app, it's complete and very easy to use ! i hope in the future we can see more apps like this !
I use this app to set up my new biz, I the like the simplicity of usage. Thanks you'll for your help
easy to use and fast setup! thank you! very satisfied! I would recommend to anyone. user friendly experience!
If I could leave a 0 or a -5 star review I would.
Dealing with Facebook is the worst customer experience I have ever had. They don't care about small business. If you have a difficult issue - which they cereate because of their stupid system and robots, they will pass you from pillar to post like a ping pong. It is unbelievable how bad their service is. None of the teams want to take responsibility for helping the ''customer'', they just keep passing .
Don't believe them when they say they are here to help. They are not!!
Hi There!
Thank you for taking the time to leave a review. We hope that your issue is now resolved. If you believe that your issue is still on-going, please let us know, by reaching out to support via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
You can contact our support team through this link, so we can ensure you have the best possible experience.
Thank you,
[Meta Support]
this really helped me to integrate my pixel as well as set up my catalog in a more seamless way! thankful for the easy integration!
GREAT
Hi There!
Thank you for taking time to leave a review. We appreciate hearing from our customers!
Thank you,
Meta Support