Reviews (8,298)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

July 28, 2023

It's great. Very easy to use. Simple to connect your Facebook & Instagram to your store. Also sets up the pixel with no need for coding!

trim luxe
United States
About 2 months using the app
Meta replied August 18, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

September 29, 2020

So good. Such an easy way to make sure you get everything set up and do it correctly. Thank you for this service.

shimmmy
United States
About 2 months using the app
November 1, 2020

Easy to setup. I set up a Facebook ads account and pixel first then added this channel and it went really smoothly.

Instyle Club
United States
About 2 months using the app
October 20, 2020

Helpful for selling on Facebook, listed multiple products on facebook through the app. Would recommend to other sellers.

ATTRACTION DR. 美白醫生
Taiwan
About 2 months using the app
October 24, 2020

So far so good, it is pretty step by step and easy to use, now we will see if it is as easy to use as to set up

Custom Design & Engraving
United States
About 2 months using the app
October 22, 2020

A bit difficult to set up, but the response from Kat was extremely friendly and it encouraged me to give it another try. Everything seems to be going ok now.

Stella Kanpou
Japan
Almost 2 years using the app
Edited November 30, 2020

Reconnected our Shopify store with Facebook and Instagram. The process was fairly easy to work through.

Headspace Hair Salon
New Zealand
Almost 2 years using the app
October 11, 2020

I really appreciate this application which I highly recommend. It is currently the best application I have ever used.

LovelyBrush
France
About 2 months using the app
October 24, 2020

Very Helpful. I found that it was easy to connect, especially for somebody who doesn't know much about this

Stecia Gaming
United States
About 2 months using the app
September 22, 2022

facebook is the worst company someone can work with, its torturing trying to get this sale channel to work

Parashute
United States
Almost 2 years using the app
Meta replied September 26, 2022

Hi there,

My name is William from Shopify support, I'm sorry that you've had such a negative experience. I'll reach out to you to discuss the specific challenges that have given you this experience to see if we can overcome them together.

William | Marketplaces Support Specialist
Shopify