Reviews (7,400)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its straightforward setup and its ability to boost product visibility and sales. They value the user-friendly interface that eases management of their online presence and enhances social media marketing. Positive remarks are also made about the responsive customer support and the seamless shopping experience it offers, which is convenient for customers and effective in increasing customer engagement.
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I use this app to promote my boutique on line as a starter ,i would like to comprehend the methodology of usage to prompt my boutique efficiency from this app ,
I USED THIS app to help me promote my products on social media. I'm quite confused as to how to even make a post. Other than that , all good.
Thank you for taking the time to share your experience. Your feedback is extremely valuable to us and I want to ensure you are getting the most out of our app. I will be reaching out via email shortly to connect with you. Look forward to hearing back. - Anna, Shopify Support
I find the continual changes at FB difficult to manage regardless of the platform being used with it
Somehow Facebook got disconnected on my account even tho I had the app on my sales channels. Tried to reconnect but got an error message. Uninstalled the app to see if that would work. Every time I click to install the app again, I get the following message: "There’s no page at this address Check the URL and try again, or use the search bar to find what you need."
Frustrating!! I see others are having issues as well. Would love an email to let Shopify stores know when this issue gets fixed!
Hi there,
William here a support specialist with Shopify. I see that you've included an error message in your review, from this I can say we're able to support you but I'll need to reach out to you via email to discuss the store specific aspects of the error. Please keep an eye out for this email shortly. We're always grateful to receive feedback about our app and we will ensure that this is relayed to our developers.
William | Shopify Support Specialist
As soon as I added this app it disabled my ad account and profile shortly after. Seeing as I am not the only one with this issue, this should be resolved very ASAP. It used to super simple adding the pixel now its just a huge mess and absolutely dreadful. Why fix something that is not broken? I understand the ideology of getting more tracking features, but then this app should give us an option to add the pixel ID only instead of linking so many other things, and if one wants additional tracking, to go through with this process, instead of making it one way only.
Thanks for sharing your feedback! I definitely understand your frustration, and I am sorry to hear that your ad account was disabled. I’d like to look into this further for you and in that regard, I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
I knew nothing and it worked. I hope all the apps are as easy as this one. I have nothing more to say.
Pretty straightforward, a little annoying that they're changing all the time so you have to redo everything, but I guess that's part of staying hip and cool.
great app. very convenient to use. I'd love to recommend to anyone around. It boosts my sales on facebook.
I was busy setting up sales campaigns to promote our products on facebook and instagram - sadly when it came to publishing the campaigns it failed. Upon closer investigation we found that the "shops" disappeared only to find that the whole integrations has been removed with actions saying that the app requires attention. Further to this I was an absolute nightmare to figure out what was happening, I eventually got an article that advised the shops function is removed. Now we don't event have shops on facebook or instagram in our region, which is completely insane. I started the Shopify platform because of the seamless integration with meta. This is no longer the case. Very upset that we can't have shops in South Africa anymore.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
It is good so far. My worry is that my personal page will have things about my product which I do not want.