Reviews (8,260)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

July 21, 2023

This seems to be like a good app, I'm about to be running facebook and instagram ads in a couple of days!

Boostifyco
United States
3 months using the app
Meta replied July 28, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

November 15, 2020

While setting up my new Shopify store, the integration with Facebook and Shopify was seamless! It was easy to follow and simple.

Deal Darlings
United States
3 months using the app
February 17, 2021

Nice app, very easy to use. I am satisfied, highly recommend. Love Facebook, it helps to develop business.

58 Home
Ukraine
3 months using the app
January 20, 2021

Easy setup. Way faster than it used to be with manually adding pixels etc... Saved me a bunch of time

Aviko & Watts
United States
3 months using the app
April 2, 2023

L'app non funziona, cosi come il pulsante di assistenza. Non possiamo installarla in nessuno dei nostri store. Per favore risolvete!!

Bodycade
Italy
3 months using the app
Meta replied May 3, 2023

Ciao!
Grazie per aver dedicato del tempo a lasciare una recensione. Ci scusiamo per l'inconveniente causato e vorremmo aiutarvi con una risoluzione. Contatta il nostro team di supporto aziendale tramite questo link in modo che possiamo contattarti direttamente e assicurarti la migliore esperienza possibile.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Grazie,
[Metasupporto].

September 8, 2020

It was very simple to use. Streamlined and easy to understand......not much more that needs to be said!

Feechie
United States
3 months using the app
November 30, 2020

If I could zero stars I would! I have reached out to Facebook and Shopify numerous times over the past month due to not being able to publish my Facebook page. I have sent tons of screen shots of the errors that they have asked for and they all seem to not know what is going on with my page. Facebook is keeping me from selling my boutique clothing due to horrible customer service! It's hard to believe that no other business owners have had this same problem.

Ocean Dream Boutique
United States
3 months using the app
Meta replied December 1, 2020

Thanks for sharing your feedback! It sounds like you've been through a lot, and I'd love to help you work through this. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

Edited October 25, 2020

Super simple to use and effective. I was able to sync my Facebook ads account in less than 5 minutes.

PcknBuy
Costa Rica
3 months using the app
January 13, 2024

I am learning but it is goin well.

BasketBurst
United States
3 months using the app
Meta replied January 26, 2024

Hi There!

Thank you for taking time to leave a review.We appreciate hearing from our customers! Please contact our Business Support team via this link if you need any assistance from us:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

December 1, 2020

Thank you for the easy experience I had using your app to sign up for my catsnipped.com store. Totally easy.

Catsnipped
United States
3 months using the app