Reviews (8,261)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

December 1, 2020

Thank you for the easy experience I had using your app to sign up for my catsnipped.com store. Totally easy.

Catsnipped
United States
3 months using the app
April 3, 2024

Hello, I am getting an error while connecting my Facebook account, I log in but it does not connect the account.

My Store
United Kingdom
23 days using the app
January 12, 2024

So far the integration with Shopify has been good, a little confusion on the verification steps, but the recommended was for sure the easiest.

store.thahar.com
United States
3 months using the app
Meta replied January 26, 2024

Hi There!

Thank you for taking time to leave a review.We appreciate hearing from our customers!

Thank you,
Meta Support

September 23, 2020

I find the process very easy and I was able to setup my facebook account without any problem. Thanks

CCS Best Products Online
United States
3 months using the app
February 15, 2021

i want to promote my website through facebook channel so kindly please do some help to more customers

499dealstore.pk
Pakistan
3 months using the app
October 20, 2020

I have brought several Likes to my fb page and the process has been easy! Hoping to generate more traffic with your program.

Mj's Trail Supplies
United States
3 months using the app
September 13, 2020

I like the user friendly aspect, but I need a little more direction on the business and backend of the site. I wish there was a little tutorial or at least a link of the most popular ways to set it up.

Jocelyn Stacia
United States
3 months using the app
Meta replied September 14, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality and ease of access, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

November 2, 2020

helpful APP, I'm using if for FB ADS. IT MAKES IT EASIER AND FLEXIBLE. RECOMMENDED SHOPIFY TO INCRES SELLING

EASYWOZO
Saudi Arabia
3 months using the app
October 7, 2020

It's great that this is implemented directly into Shopify. Set up takes around 5 to 10 minutes. So far everything is working great.

Go Green Windows
United States
3 months using the app
July 28, 2022

Even if a product has multiple images, only one image is linked to Instagram Shopping.
This specification makes it impossible to take advantage of Instagram as an image SNS. A single image does not inspire users to buy.

MOOD
Japan
3 months using the app
Meta replied July 29, 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify