Reviews (8,247)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.
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good and easy experience adding Facebook. I will certainly advise others to use facebook for advertising their online stores and all other stores and endeavors they may have. Thank you Facebook for being there for me and all others who wish to advertise with you. This has certainly encouraged me to continue with my online business because I know that this advertising module is there for me and will always be there to help me with my needs as a store owner to be confident in all that I do for sales and Facebook has my back in the advertising industry for all who seek their online businesses, so I say trust them to do their very bests to take your business to the next level and far beyond. Again I say Thanks to Facebook for all that they are doing to keep me afloat in this ecommerce business that I may also help others and give them great tips on advertising.
Feeling frustrated, my facebook account was hacked which was attached to my business account and I can not get any one to help me or help me get my accounts back up and running or attached to my channel, it's one week of pure frustration. I wish there was a easier way to communicate with someone
Hi there,
My name is William, I work at Shopify as a support specialist. I can definitely sympathize that having your account compromised is not a pleasant experience and we do appreciate you taking the time to review the Facebook channel. We'll reach out to discuss your specific case but in the event that your Facebook account is compromised our abilities will be limited based on their system.
William | Marketplaces Support Specialist
Shopify
Still figuring this out but I feel the new channel will make things much easier for all. I hope to see even more upgrades to this.
All of my Shopify products had became grey and I was no longer able to tag any of my approved products on my IG posts
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
Great experience working with this app! I suggest everyone implement this tool in your business! Recommended +++
good app, easy to work with, it helps me a lot, I am also new to it but this looks like an easy thing
I trust Facebook and this will help me set up my store and selling my products on Facebook when the time comes. I will like to build a reputable store where customers can come to all the time and enjoy our or products as they can trust our business.
It seems that we are all facing the same problem. I have been locked out from my FB and unable to connect to my Instagram from FB as well. Also the products that have been deleted on shopify still pops up on FB side. Am not sure why and FB send message to say to many broken links to shopify.B Best to remove the app until things are more stable. But like what everyone says, its a lot of time wasted and trying to set it up again!
Hey there! Thanks for taking the time to leave your feedback - it's always valuable to our developers to know where they can improve. I've sent you a follow-up email and hope to hear back from you soon! - Jake, Shopify Support Specialist
Haven’t really used it learning now. As I begin to
Get into the store itself I will better understand.
I just started using it. I was a little confused at first but that was mainly because I really wasn't reading the instructions.