Reviews (8,208)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.
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The app was easy to use, especially helpful to some who is not good with technology. I appreciate the ease of use.
sigue con error esta app, sale error al instalar y si lo instales sale error con pagina en blanco. espero que le den soporte ya que se pierde la conexion de la tienda de facebook con la de shopify.
Our ad account has been disabled after we set up the Facebook software, and dealing with Facebook has been a complete nightmare. I'm now attempting to uninstall the Facebook channel, which has proven to be a near-impossible task due to my inability to communicate directly with anyone inside Shopify and Facebook.
Hello there!
Thank you for taking the time to share your feedback and experience with the Facebook Channel. I understand that having your Ads account disabled can be frustrating. I will be following up with you through email with the next steps to request a review from Facebook, and also ensure that you are able to contact our support when you need. Look forward to chatting with you!
Paola | Support Specialist
Muito bom, muito intuitivo e de fácil manuseio. uma ótima experiência para mim e tenho certeza que para outros usuários tbm.
good
Hi There!
Thank you for taking time to leave a review. We appreciate hearing from our customers!
Thank you,
Meta Support
Add more detail to instructions. Be more explicit when giving directions. If possible have a live person to assist with Facebook sales channel. Be more specific on you to channel videos as well.
good app, looking forward to using time and time again , have given four stars as i have not used yet
Was easy to setup. Would be nice to have a pre-made template to add the Facebook and its affiliate companies privacy usage information to the our Shopify store's privacy page. After some searching I was able to piece together something that I believe is accurate.
Its all sync and linked to Shopify; from Facebook pixel (url tracking) to importing products from Shopify to Facebook shop. Just super convenient!
it ruined my business and i can't sell on facebook any more or instgram and i seems that i'm not the only one
Hi There!
Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin