Reviews (8,205)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.
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Terrible app, it asks me to reconnect i tried several times it doesnt work i tried different browsers different devices
i called facebook and chatted with shopify nothing helps and no one can help me
What a terrible app and absurd customer service, this has affected my business very negative. FIX THE RECONNECT ISSUE NOW!!!!!!!!!
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use Facebook channel on your store and leave a review. It sounds as though you may have been affected by a known outage on Facebook, which prevented users from logging into their Facebook accounts. It has since been resolved by their team, but I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
Instructions are somewhat clear. I had to create another advertising account on Facebook through my Facebook page when I already had one through my main Facebook account. Other than that, quite fluid and intuivite.
Facebook reaches my customers very well. It is more personal and helps to develop and grow my business.
Ik heb deze app gedownload maar hij Connect niet met instagram en mijn producten kan ik niet taggen kan iemand mij hiermee in helpen
Hallo daar!
Kristin hier met Meta! Bedankt dat je de tijd hebt genomen om een beoordeling achter te laten. We horen graag meer over je ervaring met de Facebook & Instagram app en bieden je eventuele hulp.
Als je hulp wilt, neem dan contact met ons op via ons business support team (https://www.facebook.com/business/help), zodat we ervoor kunnen zorgen dat je de best mogelijke ervaring hebt.
Bedankt, Kristin
I used this app to help me. I like as work it. Still in the exploration phase, I will make any updates in the future.
Facebook app helps me connect to my store. It helps my customers to get additional access to my so that they can make their purchases,
I love the app for creating invoices and also adding new inventory! It Is so easy to log in and also look at my current inventory.
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Confusing, especially that it will not work with Firefox. Having a Facebook sales channel and an unsupported Facebook Shop is very confusing. It should be made more clearly that Facebook Shop has been replaced, at least that's how I'm looking at it. I hope I did not remove something that was needed.
I gave the app a 5 star so far because it is very easy to set-up. I just installed this app. Will return at a later date to give a follow up.