Reviews (8,216)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.
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Kann noch nicht viel dazu sagen, habe die App gerade erst eingerichtet. Einrichtung hat gut funktioniert.
I used this app to connect my Shopify store to Facebook and it worked quite good. Set up did not take long. THANK YOU
Sucks just don't work it's crazy man feel like I'm going around in circles. So sad keep rejecting products, freezing, or just don't work
Hi there!
Brett here with Shopify! We appreciate your feedback and we totally understand how frustrating it is for your products to be continuously rejected. While this is highly dependent on Facebook, I will be reaching out to you shortly to understand what is happening and help you to move forward. I look forward to chatting with you soon!
Brett | Shopify Support
I just want to use Instagram but you have to go through Facebook first and they declined me getting a Facebook account. Smh. Like why for one and two i don't even want to use Facebook. I don't even have Facebook i have Instagram. Just a waist of time trying to get this option on my website. End. SMS.
Hi There!
Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
I am going to try it out now. See how it works. Oh, I have to have at least 100 characters. What bullshit!
I am having the same issue as a lot of other customers are having. I am gathering there is some sort of connection issue between shopify and facebook. I think it's the pixels. In my shopify store it has one pixel number and in facebook I have 2 different one's. I cannot change it no matter what I do. The app to connect shopify and facebook was working fine till April. Then one of my products got restricted. It is a cutting board, so I don't know why it was flagged. I deleted the product from Shopify but even 4 months later it is always stuck in facebook. I have deleted this app and reinstalled it probably 20 times and it still doesn't work. I have spent about 14 hours talking to various customer service people from Shopify and Facebook and none of them have been able to help me. My account has been restricted but my ads have still been charged to my facebook account. I have 35 different screen shopts of various stages of both of my accounts that I have emailed to customer service and again my account is still restricted.
Hi there,
William here from Shopify. I see that you're having trouble getting the Facebook app to work on your account. I'd like to help you resolve this so I will follow up with you via email. We definitely appreciate all feedback as this helps guide future development of the app.
William | Shopify
Best Marketing app in the market, setup is easy just follow the instruction waiting for the results!
Great app! Helps me display my products to a wide audience and lets me connect to more and more consumers all around the world!
This app works perfectly with Facebook Business Manager and Commerce and helped me to streamline everything.
very easy to setup. I literally spent 5 mins to configure settings required to setup the connection between Facebook and Shopify