Reviews (8,250)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

January 10, 2021

Using Facebook sales channel options has really improved my Shopify based business. I do recommend it.

Splendor Drip
Latvia
2 months using the app
September 14, 2020

i started to use this app, i like! but i found some difficult to did a configurated and intalation this tool

Bebê Elegante
Brazil
2 months using the app
Meta replied September 15, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

October 29, 2020

I'm really just getting started but I hear it's a very good app. Im very excited to see what I can do with it.

Flava Authentics
United States
2 months using the app
September 6, 2021

Only uploads one picture from your product instead of uploading all of them. Good luck selling a product with just one image.

Capital Trail LLC
United States
2 months using the app
February 5, 2021

The app is well-integrated and generally setup was easy to follow; however, on the Facebook side, there's a lot of business marketing jargon that I don't understand. The entire Business Manager setup was not intuitive and, again, contains jargon that people who are not in the industry will not understand. The Business Manager experience needs an interface update, too. I'm just sitting here hoping things work out and that I didn't sign up for something I didn't know about.

Southeast Ohio Fiberworks
United States
2 months using the app
September 23, 2020

It has been easy to set up. I am yet to see what sort of results I get as I've only just started - but am hopeful

Mohairian
Australia
2 months using the app
September 23, 2020

Im just a starter in doing FB ads...and new to this, i need to learn more about how it works and updates..apologies if i cannot rate this much as i need more experience how this app works.

Maybenta
Philippines
2 months using the app
Meta replied September 24, 2020

Thanks for sharing your feedback! There's no need to apologize! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

September 4, 2020

it cost much time to do it. This is my comment can help other merchants decide whether to use this app.

MY CREATIVE TOY
Germany
2 months using the app
Meta replied September 5, 2020

Thank you for your feedback! I will be sending you an email shortly to learn more about your experience setting up this app and how it could improve. - Emily, Shopify Support

October 27, 2020

This did almost everything for me, it's very intuitive and super easy to use. I recommend for new and experienced users.

TeamMomDesigns
United States
2 months using the app
April 9, 2021

great and quick integration, only issue are the policies blocking certain items we sell on our store

Sage Health Solutions
South Africa
2 months using the app