Reviews (8,250)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

December 31, 2020

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ebooknatic
Philippines
2 months using the app
September 30, 2020

I used this app to set up my Shopify and it was truly the easiest thing. I love it, with just a few clicks and everything was set and ready to go.

We Fashion Boutique
United States
2 months using the app
September 7, 2020

I helps a lot for me to generate sales and connect with my target customers. keep up the good work.

Tech Workz
Philippines
2 months using the app
Edited March 11, 2021

It was a little bit intimidating starting my first app, but all and all it went well, I guess I was excited about the app and how it would turn out. I like the way Facebook channel worked out for me. I enjoyed the courtesy of the whole experience .

Preferred Automotive Co
United States
2 months using the app
October 12, 2020

this app is as really, eye catching, great app, very helpful. Therefore I highly recommend this app.

6FEETSAFETY
United States
2 months using the app
Edited November 18, 2020

Really user-friendly and quick! First time Shopify user and thereby Facebook sales user and the integration was seamless!

Shop Jenixs
United States
2 months using the app
Edited November 12, 2020

Would like a more robust bulk editor. Would like to see images change when users look at variants. Mailing setup can be cumbersome.

The Whale Museum
United States
2 months using the app
December 8, 2020

Muito bom consegui conectar meu pixel super rapido e facil, sem erros, o app mostra o que deve fazer o passo a passo

GrandeOferta
Brazil
2 months using the app
September 30, 2020

Very easy and professional. I would recommend it to a friend for starting a business. It certainly will help!

Heidi’s Home Goods
United States
2 months using the app
Edited July 26, 2021

A couple months ago I used the Shopify app to set up the Facebook and Instagram stores whereupon FB promptly flagged my store due to not meeting their commerce criteria, whatever that is. They don't make it easy to find out why, either. The process is so convoluted it takes hours hunting down the issues, and nothing has been resolved. My guess is it has to do with the Shopify feed including items that are in draft status, have no inventory, or ineligible (gift certificates, apparently)... so then why are they included??? This is the exact sort of problem I count on an app to avoid. I don't get much traffic from FB anyway, so didn't bother with it again until recently. I contacted FB who provided some guidance. I managed to find and delete the problem items, but they still have my store flagged... I sent them a screen shot showing no issues and asked what to do next. They just resent me the same info as before. After reading other recent reviews, I'm deleting the app... not worth the aggravation.

Lone Rock Jewelry
United States
2 months using the app
Meta replied August 2, 2021

Hello,

Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.

Jack | Shopify