Reviews (8,250)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

Edited October 19, 2020

It will be nice if the apps would get more people to your Channel at a low cost for somebody it's not getting any sales. And how come on Facebook apps you cannot put $0 a day down and if you go in and look at anything or make any change you getting charged you should be able to change to $0 a day buttons so you won't get charged for any my little details you might have touched. Have been hit with $23 & $25 several times
It cost-wise is $5 a Day automatically you can bring it down to $1 a day but you cannot go down to $0 a day and if you're not careful it wants to charge you a lot more.

Raskcol1
United States
6 months using the app
Edited July 14, 2022

No me deja conectar mi cuenta publicitaria Shopify Business Manager intento conectarla pero me da error y me dice que lo intente mas tarde.
He añadido método de pago y aun así me sigue dando error.
también me da error en el catalogo de shopify pero es como si en la cuenta de facbook no se ha actualizado con mi tienda de shopify.
Espero que me solucione este problema lo antes posible.
Un saludo Gracias.

CADIFLY
Spain
About 1 year using the app
March 25, 2021

É uma ótima ferramenta, mas achei difícil de compreender de início. Talvez, a plataforma poderia ser um pouco mais intuitiva.

BONITAEMCASA
Brazil
6 months using the app
Edited September 10, 2020

MY ACCOUNT ALWAYS IS FORZEN I DO NOT KNOW WHY MY ACCOUNT ALWAYS IS FORZEN I DO NOT KNOW WHYMY ACCUNT

LZQueenshop
China
11 months using the app
Meta replied September 11, 2020

Thanks for sharing your feedback! I definitely understand your frustration. In that regard, I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

January 9, 2021

really ease to setup i recommended to everybody. fast connection to e commerce stores , more traffic to any site and everything is done wit eas ov access really a great and powerful tool.

Nicky's shop and save
Canada
15 days using the app
April 3, 2021

It was really tough at frist but I figured a way around the restrictions due to the nature of my business i got it working

Magic LQK
United States
15 days using the app
September 21, 2020

Hopefully it'll get a little easier to use as time goes on

Charlie’s Choices
Canada
11 months using the app
Meta replied September 22, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

October 1, 2020

App will not connect, No support, won't return emails, this is a complete nightmare, good luck trying this app.

Tiki Ray's
United States
6 months using the app
Meta replied October 2, 2020

Thank you for leaving a review and sharing your feedback. I'll be following up by email to learn about any specific issues you're having so we can work on getting the app set up together. - Veena, Shopify Support

March 27, 2021

I use both Facebook and Instagram to promote my store for both in person and online shopping. I like that customers can shop directly from the social media platform.

The Sharper Edge Skates
United States
6 months using the app
October 22, 2020

it real good , it give oppotunity to young the people to be who they crave to be , i am really glad of the things i can do with thiss shopify , infact i just introduce some i know to joing in;it real good , it give oppotunity to young the people to be who they crave to be ,

NM-BeautyCare
France
6 months using the app