Reviews (8,253)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.
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c'est de la merde clairement il y a rien de claire votre politique est faite comme vous avez envie rien de juste meta qui te prend pour un putain de bot sans arrêt vous bloquer nos pub comme ca vous arrange a part nous faire galèrer vous nous servais a rien
Bonjour à tous!
Merci d'avoir pris le temps de laisser un avis. Nous nous excusons pour la gêne occasionnée et souhaitons vous aider à trouver une solution. Veuillez contacter notre équipe d'assistance aux entreprises via ce lien https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram afin que nous puissions vous suivre directement et vous assurer d'avoir la meilleure expérience possible.
Merci,
[Méta-soutien].
I found this app very helpful. Set up was very easy. Definitely a must have if you want to achieve more sales especially on Instagram.
Worked well for about 2 weeks before the app integration disconnected Shopify. Now my Facebook, Instagram & Messenger are no longer integrated with Shopify and the app will not recognize my Meta pages. I have contacted both Shopify and FB customer support. Neither was able to help and neither followed up as promised. Meta is our largest customer referral source and we are losing money every day the integration is broken!
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use Facebook channel on your store and leave a review. It sounds as though you may have been affected by a known outage on Facebook, which prevented users from logging into their Facebook accounts. It has since been resolved by their team, but I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
nic
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
Super user friendly could not have asked for a better way to set up an account. I would so recommend.
It's great. Very easy to use. Simple to connect your Facebook & Instagram to your store. Also sets up the pixel with no need for coding!
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
[Meta Support].
So good. Such an easy way to make sure you get everything set up and do it correctly. Thank you for this service.
Easy to setup. I set up a Facebook ads account and pixel first then added this channel and it went really smoothly.
Helpful for selling on Facebook, listed multiple products on facebook through the app. Would recommend to other sellers.
So far so good, it is pretty step by step and easy to use, now we will see if it is as easy to use as to set up