Reviews (8,253)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

Edited March 31, 2021

I enjoyed that it was easy to establish with a good range of options. Looking forward to using it as another means of promoting our business and opening new sales channels.

newtonshomeappliances
Australia
About 2 months using the app
September 10, 2022

Facebook + Instagram SUCK! No support whatsoever! I'm not sure why even try with this evil company anymore!

Titties Golf Company
United States
About 2 months using the app
Meta replied September 12, 2022

Hi there,

Nate here from Shopify. Thanks for sharing your feedback about your experience with the Facebook channel app. We want to make sure that you get the support you need regarding the issues you're facing. I'll be sending an email out to open up the lines of communication and help where I can.

- Nate | Shopify

September 23, 2020

simple to use i like it.......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

my dear baby
Israel
About 2 months using the app
April 8, 2021

great app......................................................................................................................

Nola kings
United States
About 2 months using the app
September 7, 2020

I will be using this app to outreach to new customers for my products. I hope to do better with this app.

Clickamaze
India
About 2 months using the app
September 17, 2020

Im new to this app and is awesome, let´s see if I can really sell some stuff here. Thank you for makin it easy

pacapopird
Dominican Republic
About 2 months using the app
January 3, 2021

I use this app to help me boost my business. The setup was easy to follow and activate. I recommend this app highly.

Handy Tire Pump
Singapore
About 2 months using the app
October 23, 2023

Whay is it not avalible in india

WayImpulse
India
About 2 months using the app
Meta replied October 27, 2023

Hi there,

Thank you for taking time to leave a review. We apologize for the inconvenience caused, keep an eye out on this page for updates regarding eligible countries:
https://www.facebook.com/help/instagram/321000045119159

Thank you,
Meta Support

September 17, 2020

Hello

A really good app

Without her, life would be much more difficult

I highly recommend

Aloe Vera Lipstick Long
Poland
About 2 months using the app
December 18, 2020

I use this app to help me sell products on my social media platforms. I’m looking forward to applying this to my shop.

Wild Horse Watch Bands
United States
About 2 months using the app