Reviews (8,253)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.
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useless doesnt work
constantly gives me errors, doesnt allow me to edit my shop properly and cant find help on any of the issues i have.
i ended up deleting this
Easy and simple to setup for a beginner like myself lol I love facebook and would definitely keep this app in all my stores.
It's confusing. But there a whole bunch of places to learn how to utilize the platform. There is a huge audience available so it's worth it. Hoping to use Facebook for Black Friday.
Thank you for taking the time to share your feedback and experience. We work hard to ensure that resources are available to help set up the Facebook channel. Feedback is extremely important to us, in order to help improve our app. I'll be sending you an email shortly to see if you have any suggestions or further details you'd like to share. - Anna, Shopify Support
Yesterday The app just stopped working, I could not log into my account. Today I installed it and now it is not possible to install it again... Really Bad experience with Facebook App! And there is no information whether from FB nor from Shopify what is the cause and how the problem could be solved.
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the unexpected issues you faced with the Facebook Channel. I do want to make sure that you get the support that you need, so I'm going to follow up with you in an email to open up lines of communication.
Adil | Shopify
At this stage it seems like an easy way to set up an Instagram store. I still have more learning to do though.
it was easy to setup and to have the actual facebook shop up and running in just one day............
VV
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
it took a few tries the first few attempts were not successful but after two weeks the set up was flawless
It really great app. It surely a user-friendly. Very well organize in every aspect. Easy to navigate.
Love it so far. Knew about Shopify for a long time but never used it. As use it now it looks so promising.