Reviews (8,267)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

September 9, 2020

loved it was a quick and easy set up process. was click by click and instructions were very clear and easy to understand

Flex Posture Therapy
Cyprus
About 2 months using the app
February 7, 2024

Trying to get any support is ridiculous!!! 3 hours yesterday and my issue is still not resolved. The app is preventing my website link on Instagram and Facebook to open. It goes to "Oops page not found". Shopify says it's FB and I can't even open a new chat as it goes back to the one from yesterday with an automated response. Ready to uninstall this if it's not resolved today.

Lady Living Lyme
United States
About 1 month using the app
Meta replied February 9, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

March 5, 2024

Solid app, with the only note being setup for shared data tracking could be a bit smoother.

ArtVisual
United States
26 days using the app
Meta replied March 8, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

September 11, 2020

I used this app to help me to do. I really like how it does. It would be nice if it did better. Thanks for Facebook

Easymaa
Indonesia
About 2 months using the app
Edited October 20, 2020

I used this app because it will help me to promote my business page, I really love it and I strongly recommend this app to anybody that would like to boast sells on business

Passion Sale
United Arab Emirates
About 2 months using the app
November 24, 2020

very helpful and made the setup process very simple as just following the instructions and its helpful.

Luci & Rix
United States
About 2 months using the app
February 28, 2021

very helpful heled me set up my account. looking forward to gettting more sales using this site. we will continue to manage and adjust as needed.

Harvest Moon Seafood
United States
About 2 months using the app
April 11, 2024

Not letting me connect to facebook over and over put in the correct password and email/phone number nothing works

Boujii Desirez
United States
7 days using the app
September 28, 2020

I used the ad to help connect my facebook store and instagram and to help with business manager through facebook, it turned out to be pretty simple to follow.

TexasCountryTees
United States
About 2 months using the app
December 26, 2020

This app was great to use for my store. i am glad and excited about it. i was able to create my account easily.

Theshophook
United States
About 2 months using the app