Reviews (8,260)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

October 21, 2020

I used this app to set up facebook channel. I would like to test it to know it is connected to my shopify account.

Drop x Zone llc
United States
About 2 months using the app
February 14, 2024

I trust Facebook platform to help my business

Swan Store
United States
About 1 month using the app
Meta replied February 16, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

March 29, 2021

I am not sure what so say right now since this app asked me to rate it straight away, after installing it. But so far everything has been good. I will update this review if anything changes, but so far I am satisfied. I was very easy and intuitive to set up this app, by the way.

Baghour
Czechia
About 2 months using the app
September 20, 2020

so far so good. I was having difficulty installing the app using firefox but seems to have worked on chrome much better.

Security Camera Depot
Canada
About 2 months using the app
September 26, 2020

This is a great addition that makes setting up facebook ads much easier and faster. Well done Facebook

Fur Friends Forever
New Zealand
About 2 months using the app
August 7, 2023

4 estrela apenas porque exite que tenhamos o Shopify Payments. Isso limita para quem quer usar um outro meio de pagamento. Mas se voce usa o Shopify Payments ele faz tudo sozinho mesmo.

JEAZ LLC
United States
About 2 months using the app
Meta replied August 18, 2023

Olá!

Obrigado por reservar um tempo para deixar um comentário e compartilhar sua experiência conosco. Agradecemos ouvir nossos clientes!

Obrigado,
[MetaSuporte].

February 22, 2021

Great to sell my products online and have more people to get to know my store, im still trying to figuere out how to get my products in the online catalog on instagram

Pizzas Stefano Nardini
Chile
About 2 months using the app
September 9, 2020

loved it was a quick and easy set up process. was click by click and instructions were very clear and easy to understand

Flex Posture Therapy
Cyprus
About 2 months using the app
February 7, 2024

Trying to get any support is ridiculous!!! 3 hours yesterday and my issue is still not resolved. The app is preventing my website link on Instagram and Facebook to open. It goes to "Oops page not found". Shopify says it's FB and I can't even open a new chat as it goes back to the one from yesterday with an automated response. Ready to uninstall this if it's not resolved today.

Lady Living Lyme
United States
About 1 month using the app
Meta replied February 9, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

September 11, 2020

I used this app to help me to do. I really like how it does. It would be nice if it did better. Thanks for Facebook

Easymaa
Indonesia
About 2 months using the app