Reviews (7,400)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its straightforward setup and its ability to boost product visibility and sales. They value the user-friendly interface that eases management of their online presence and enhances social media marketing. Positive remarks are also made about the responsive customer support and the seamless shopping experience it offers, which is convenient for customers and effective in increasing customer engagement.

May 26, 2021

My business and personal ad account is being restricted without any reason. i was running ads and after 4 days my business ad account was restricted without any warning. facebook's AI system system totally sucks. im not able to appeal they asked me to verify my business i have provided them documents and now showing me in review. i hope their system will verify in next 2 to 3 years

Lexura
United Kingdom
29 days using the app
Meta replied May 27, 2021

Hello there! Thank you for taking the time to share your feedback and experience with the Facebook Channel. I can understand that experience would be frustrating. I will be following up with you through email to get some more context that I can share with our development team. Looking forward to chatting with you! Spencer | Support Specialist

July 21, 2023

It works well in bring visitors to my Facebook store. Make sure you add pictures to all your shopify store products and variations to make sure you dont have a failed sync.

Kubota Rebuild Kits
United States
27 days using the app
Meta replied July 28, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

September 20, 2020

so far so good. I was having difficulty installing the app using firefox but seems to have worked on chrome much better.

Security Camera Depot
Canada
About 2 months using the app
October 17, 2020

Me encanta esta aplicación porque mejora mi exposición para mis clientes. Para generar mucho más clientes.

Mazarith Boutique
Mexico
2 days using the app
December 3, 2020

It was awesome. I enjoyed using it to setup the Facebook channel for Shopify. All the options were very clear and straight forward. No confusion at all.

competitionpractice
United States
2 days using the app
October 1, 2020

it was awesome and so easy to do even a person like myself who is working in the internet world since 2011 till now but these kinds of works are so hard to do in normal way coding etc.. but you make it easy for anyone thank you!

Al-Battaar
France
2 days using the app
October 26, 2020

jaime beaucoup votre application elle est parfaite cela ma était très utile surtout lorsque j'ai voulue lancer une pub tout marche correctement

EasyCook
France
2 days using the app
October 17, 2020

This ain't my first time using this app but when I did use for the first time it was really simple. Note I'm not computer savvy but I figured it out,

Pier A2Z
United States
27 days using the app
April 19, 2023

Es una absoluta basura como todo lo que crea meta. Confusa, enrevesada, liosa, disfuncional, acaba con la paciencia y consume mucho tiempo.

www.theforasters.es
Spain
28 days using the app
Meta replied May 3, 2023

¡Hola!
Gracias por tomarse el tiempo para dejar una evaluación. Pedimos disculpas por las molestias causadas y nos gustaría ayudarlo con una solución. Comuníquese con nuestro equipo de Soporte comercial a través de este enlace para que podamos hacer un seguimiento con usted directamente y asegurarnos de que tenga la mejor experiencia posible.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Gracias,
[Metasoporte].

September 6, 2020

I am so glad this is finally working for me - I am excited to see how I can connect all of these channels.

Candle Bar by Miss Fizzwick
United States
26 days using the app