Reviews (8,269)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.
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Vielä ei ole kertynyt suurta kokemusta tästä appista, mutta toivottavasti tämä auttaa verkkokaupan tuotteiden myynnissä.
In the Shopify details say everything is fine and then in the general page says the facebook shop and marketing are not connected.
Thanks for sharing your feedback! That message is referring to the old Facebook Shop and Instagram channels, which are now delisted and inactive. I’ve sent out to an email to you to discuss this further. - Abdalla, Shopify Support
Very strict forward. easy to use. But this is the first time I use it. I have not had the chance to see what it can offer and help me to do more business
J’utilise cet application car elle es très bien je m’en sert au quotidien car elle es super et facile
J'ai un compte depuis le début des début depuis des années 1998
Ma vision a évolué avec les décinies de facebook
Good
Why is Facebook always finding ways to interrupt the Facebook sales channel? Why is my Channel now disconnected with Shopify? I need to know if I need to keep using this channel or delete it because I'm tired of running into issue after issue.
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the unexpected interruptions you are facing on the Facebook channel. These interruptions often happen when changes are made on Facebook's end so I'm going to follow up with you in an email and see where I can help.
Adil | Shopify
exelente
Olá!
Obrigado por reservar um tempo para deixar um comentário e compartilhar sua experiência conosco. Agradecemos ouvir nossos clientes!
Obrigado,
Meta Suporte
Why cant I connect my facebook page to shopify? This is slowing down my progression for no reason. I get this message when I try to connect my shopify, im in CANADA and i cant connect it, what the hell?:
This account can't be selected because checkout on Facebook or Instagram is only available in some countries. If you want to select this account, go back and choose a different checkout method
EDIT: Please dont tell me to go to facebook customer service, it's impossible to talk to a real person, I don't need that written info, its useless. I need to tal kto a real agent.
Hi There,
Kristin here with Meta. Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
It's the worst App I've ever used! It can't be possible to get blocked and stay blocked for weeks and getting no help of the support. They block your account and the settings because they think your account would be fake (and I used my private account which I've been using since 2012!). Ridiculous!
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
I am used to the old version and the new one is way better in any points, it is really simple and well guided