Reviews (7,400)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its straightforward setup and its ability to boost product visibility and sales. They value the user-friendly interface that eases management of their online presence and enhances social media marketing. Positive remarks are also made about the responsive customer support and the seamless shopping experience it offers, which is convenient for customers and effective in increasing customer engagement.
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Initial set up of Facebook Business account was easy. Step by step directions were easy to follow. Hope the rest of the designing is as intuitive.
World connected more closely: 90% credit goes to Facebook. Huge + It helps merchant to sell quicker and saving a lot n travelling. Another Big Big +.
This was a waste of my time. So hard to use and syncing did nothing. None of my product synced over.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
Ya no sé que más hacer para sincronizar shopify con facebook e instagram. Necesito ayuda de soporte.
really easy set-up, I just did it so I can't report how it has helped for sales...but our fingers are crossed!
Using Inventory Advanced and Collections to control products available on your Facebook or Instagram is full of defects. Previews will show all products in your Collections, but in the Facebook or Instagram app, only a subset or none of them will show on the app. Meta support hasn't been helpful, as it get passed around and troubleshooting context gets lost...practically have to start all over. Was hoping to increase sales by tagging posts with Products in my store, but this integration is defective and doesn't scale to high number of products and variants.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
We're sorry about the experience you've received from support. Please reach out here and we'll get this sorted out for you via the link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
Love e detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Very easy to navigate. This should help me tremendously to grow my business to be successful. Thank you.
Hello. How i can install Facebook channel for second time beacause i was deleted it in first time? The message is : There’s no page at this address
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the issues you are facing with installing the Facebook channel. I'm going to follow up with you in an email to provide you with some information that can help.
Adil | Shopify
This made connecting my Shopify Store to Facebook Ads and Instagram very easy! We're very impressed with everything so far!