Reviews (8,306)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.
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In set up, it could be a bit clearer prior to hitting a button. What to expect. Maybe having a this is what will be taking place, this is about how long it will take, if it is taking longer than 5 minutes something might not be right... blah blah blah
Only uploads one picture from your product instead of uploading all of them. Good luck selling a product with just one image.
Facile d'utilisation, l'installation du pixel se fait en quelques secondes. Mettre en place des publicités n'aura jamais été aussi simple.
Catastrophique. En juin, Facebook a suspendu mon 1er compte, supprimé ma première page pour finalement supprimer totalement mon compte et ma seconde page. J'ai justifié de mon identité plusieurs fois. Ce compte était rattaché à ma boutique shopify sur instagram et l'est encore un peu mais pas complètement, c'est incompréhensible, vraiment.
Mon deuxième compte est suspendu, je ne peux pas faire de pub sur instagram à cause de mon compte facebook suspendu. Je ne peux pas faire de lien entre shopify et instagram avec ce nouveau compte.
Impossible de travailler avec META je vais devoir fermer ma boutique définitivement A CAUSE DES ROBOTS meta.
Impossible de joindre un HUMAIN et tout ce qui se passe est incompréhensible. Stop IA ok pour les humains. C'est insupportable.
Salut!
Merci d'avoir pris le temps de laisser un avis. Nous nous excusons pour la gêne occasionnée et souhaitons vous aider à trouver une solution.
Veuillez contacter notre équipe d'assistance aux entreprises via ce lien : https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Nous pouvons vous contacter directement et vous assurer de vivre la meilleure expérience possible.
Merci,
[Méta-support].
i'm new to this, but so far the experience is excellent... its really helping me to build and grow my business!!
terrible, cant even sink pixels correctly with business manager. im not sure what has happened to this app but it clearly doesnt want to work properly.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
I cant change my facebook pixel while its hacked, I send the Meta team to report but they said i have to check it with Shopify while the report message is send to MEta always
Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]
My purchase events were duplicated after I used Conversion API tracking. I could not edit the code to add event_id as custom parameter to avoid this issue.
so much easier than before! thank you so much. i dont understand why we have to write 100 characters lol but again thank you
Facebook channel has allowed me to gain traffic to my site including shop and product awareness. This has allowed me to make critical review to enhance what I am offering.