Reviews (7,399)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its straightforward setup and its ability to boost product visibility and sales. They value the user-friendly interface that eases management of their online presence and enhances social media marketing. Positive remarks are also made about the responsive customer support and the seamless shopping experience it offers, which is convenient for customers and effective in increasing customer engagement.

July 27, 2022

i am trying to add Meta pixel and it is not showing me option to create a pixel in the facebook channel also its not reachable through preferences.

heirville
United States
About 1 hour using the app
Meta replied July 28, 2022

Hi there!

Ashley here with Shopify! Thank you for taking the time to let us know about your experience with the app. I completely understand how frustrating this situation is. I will be reaching out to you by email shortly so we can work together to resolve this.

I look forward to chatting with you!

Ashley | Shopify Support

November 21, 2020

first time installing it, It connected to Fb fast and easy as could be .thankfully easy. seems to have no issues so far.

ArtVictim
United States
About 1 hour using the app
January 24, 2021

Super easy to setup, put it off for too long. Way easier than I thought. Have all your channels setup up beforehand, then linking them here is a breeze (Facebook Ads Manager, Instagram, Facebook Page, Facebook Pixel)

Best Chess Set Ever
United States
About 1 hour using the app
September 24, 2021

I need to reinstalla the app but is not posible. This es the message:
"This page can't be loaded right now
A technical problem prevented this page from loading. Reload this page, visit another page in Facebook Ads, or try again later" Please, help me!

PKT Evolution
Mexico
About 1 hour using the app
Meta replied September 24, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the unexpected technical issues you are facing with the Facebook Channel. I do want to make sure that you get the support that you need so I'm going to look into this and follow up with you in an email to open up lines of communication.

Adil | Shopify

December 11, 2020

I have enjoyed the set up of our account with Facebook/Instagram. It has been very straight forward! Cheers to a better business : )

Life-Cycle-Organics
United States
About 1 hour using the app
October 15, 2020

Easy setup & works smoothly. No tech skills required. I recommend this app for anyone trying to boost their sale on FB.

Green Rebels DK
Denmark
About 1 hour using the app
September 24, 2020

so far so good. Simple and easy to use and will hopefully continue to be that way. It has only been a few days so time will tell

The Dancing Farmer
Australia
About 1 hour using the app
November 30, 2020

I used the app and its just perfect
Helped in adds and its very brilliant The algorithm is exceptionally perfect and the adds are very efficient Thanks

Rozzita
United Arab Emirates
About 1 hour using the app
November 2, 2020

Una manera accesible de tener tus redes enlazadas a tu tienda y generar aspectos importantes de comunicación

Lummi
Mexico
About 1 hour using the app
Edited September 2, 2020

More ads for my professional show, classes + women empowered business, CBB + personal customer servi

CHERRY BOOM BOOM
United States
About 1 hour using the app