Facebook & Instagram

The Facebook sales channel is an absolute joke. I have tried to get a hold of customer service for weeks, if not months, and my account is still prohibited from selling on there. I got banned from selling on their channel before having entered any items into the store. I am a registered business in my country and I am set to become a diamond dealer next week, perhaps I should be happy the $100 million dollars worth of loose diamonds I am adding to my inventory won't be shown on your failing website.

it is good it is good it is good it is good it is good it is good it is good it is good it is good it is good it is good

I use this app for my ads and its great. i comes greatly recommended for all shopify users. keep up!

I am also unable to set this up. And when I request support, it takes to a cyclical page just saying "something went wrong"

This app is good and it is widely use in terms of marketing in shopify, I highly recommend this one guys.

12 Days and the app and the Meta sites Facebook and Instagram have not worked. 5 chats, 2 phone calls, 30+ screen shots of the Meta accounts and apps problems and Meta could not solve their side of the problem. App side is unresponsive. Had to document Meta employees Tiffany and others lying about "trying to call" when they didnt. Meta tech response was to email me at 2:54am in the morning. No US Domestic help. Meta gave an ulitmatum finally saying I had to use software (apple) to record a video of me using the computer or they would not help and still would not call back. after the realized they gave me the wrong software they gave another final ultimatum to use a different software, upload videos in MP40 format??? or they wont help and its my fault they wont help. This is absolutely the worst customer service that I have ever had. I have chat messages and emails to document literally being lied to by Meta support employees. Do not trust this app, or the Meta Support team. if you are not a technical expert yourself and ultimately you have to fix your own problems because Meta Support will not help you.

need more information, more information on how to use this app and steps. its to confusing need more specific steps.

Super easy setup within shopify! Pending review of Instagram, but will help us sell more and reach new customers.

Gros bug pour la configuration, au début le bug ne me permettait pas de me connecter à mon business manager, mes pages facebook ne s'affiche pas !

I'm a bit puzzled why Ads accounts seem to get banned or restricted so often. Our online shop sells clothes and accessories for women, men, and kids, and unfortunately, our ads account got restricted or banned. We've been struggling to find a solution for this and it's quite challenging. It's disappointing to say that we haven't received the proper support we were hoping for from Facebook, and it would be wonderful to have live chat support to help us clear such restrictions. Can you please assist us?