Reviews (5,993)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer engagement and conversions through effective review management and display. They value its user-friendly interface, ability to import reviews from platforms like Amazon and Etsy, and customizable widgets that integrate seamlessly into websites. Features like automated review request emails and multimedia review options enhance its appeal. Reliable performance, easy setup, and responsive customer support further contribute to its high recommendation among merchants.
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I've been using this app for over a year now, and I couldn't be more satisfied. It's exactly what I needed to showcase customer reviews. It offers several widgets to adapt reviews seamlessly to different pages on your site. One of the features I love is the ability to set up automated review request emails and fully customize them to fit my needs. The customer service team was patient and professional in resolving a few issues during the app's integration with my theme. Everything was resolved quickly, and it works perfectly now. I highly recommend this app to anyone looking to display reviews on their site!
Fera is a very intuitive tool for managing the reviews on your shop. Additionally the help desk they have is amazing, the team is super reactive and provides concrete solutions right away. Thanks a lot Fera!
Great service provided. Really created trust on the website for our customers being able to clearly show our great customer reviews. Easy to use and customer service has been great.
Am completely new to this ecommerce shebang, the Fera app was so easy to follow and understand, and will be way benefical for my biz! Thank you!
I had a terrible experience with the app. I have been emailing the company for over a week. All of my customers reviews that I received with using their app are gone. No one has returned my emails other than saying they will look into it. However, I still haven't received an answer as to what happened nor a refund for paying for a service from 2022-2025 and all my reviews I paid for are gone. If I could give the
company zero stars I would. I just want my reviews I paid for back or a refund simple. They refused to do either and told me to start over and work give me a free month of service.
Update: 1/28/25 fera decactivited my account and removed my reviews again after I contacted their company about a issue. And they gave me a hard time about a refund. Free month never used. This company robs other companies. Find a better company to work with
Excellent app with outstanding support! I recently switched my website from Wix to Shopify, and the Fera team has been incredibly helpful and responsive throughout the process. Their prompt assistance made the transition seamless. Highly recommend this app—great value compared to other options available!
The team at Fera is always really helpful and responsive to my questions and concerns, which is a big help! You can tell they genuinely take pride in supporting their customers.
I've used Fera for a while now and have found it a really great app- especially the prompt and helpful support from the developers if I have any questions. Thank you!
Really easy to use for my business, always great customer service resolving issues within minutes. Love using Fera!
Helpful. Does what i need it to. Good response rate