Reviews (6,031)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its robust customer review management, including customizable widgets and automated emails. It integrates well with various e-commerce platforms and allows importing reviews from Amazon and Etsy. The support team is noted for their responsiveness, enhancing ease of use. A free plan supports small businesses, with options to upgrade. Features like syncing with Google and Amazon boost store credibility and visibility, improving sales and online rankings.
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I've been using this app for over a year now, and I couldn't be more satisfied. It's exactly what I needed to showcase customer reviews. It offers several widgets to adapt reviews seamlessly to different pages on your site. One of the features I love is the ability to set up automated review request emails and fully customize them to fit my needs. The customer service team was patient and professional in resolving a few issues during the app's integration with my theme. Everything was resolved quickly, and it works perfectly now. I highly recommend this app to anyone looking to display reviews on their site!
Great service provided. Really created trust on the website for our customers being able to clearly show our great customer reviews. Easy to use and customer service has been great.
Fera is a very intuitive tool for managing the reviews on your shop. Additionally the help desk they have is amazing, the team is super reactive and provides concrete solutions right away. Thanks a lot Fera!
The app works perfectly, you can set a lot of things yourself and if you do need support, it happens within a few hours. They take a lot of time and solve every problem together. I can recommend this app to everyone!
Honestly amazing..... it does exactly what it’s supposed to, no fuss. Plus, the team is super friendly and always ready to help.
I tried out other review apps, but I came back to Fera because it is the only one that easily lets me display past reviews from my Etsy shop on my website. The customer service is also excellent, even though I am still on the free version. They quickly cleared up a technical glitch I was experiencing after reinstalling the app for the second time. The other review apps I tried were dismissive when I reached out with technical difficulties. I definitely recommend this app and would consider upgrading to a paid version as my shop grows.
Really easy to use for my business, always great customer service resolving issues within minutes. Love using Fera!
Love this tool, great and easy way to display reviews. Store reviews in particular which for my store are more relevant. In addition, customer support is great. Keep up the good work!
Thank you Roel for helping me sort out my problem with the widgets! Super helpful!
I needed help, badly, i reached out in the chat box, never know what I am going to get, I am not a computer savvy person, but I find many providers have chat people who don't know whats going on. These guys totally rocked. Holden took care of me. I made some errors a few times, things were my fault, and he got me through. I am very appreciative for his excellent service and getting it done.
There's reviews up on my website! Thanks Fera!