Reviews (5,987)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to import and manage customer reviews from platforms like Amazon, Etsy, and Trustpilot. It features customizable widgets that showcase customer photos and videos, enhancing the authenticity of reviews. The app also offers detailed analytics to monitor customer sentiment and support data-driven decisions. Merchants appreciate the user-friendly interface and the responsive support team, noting an increase in review volume and improved customer engagement.
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This is a great app! We've been using it for over a year, and our little pottery studio has racked up almost 1500 reviews. We worked with Fera's support team to reposition where the reviews show up on our site so that they can more easily be seen by customers browsing for our pots. We have a very loyal and appreciative customer base, but I think all the positive reviews really help us get more first time orders.
When we ran into trouble Roel stepped right in and helped us troubleshoot and solve the problem quickly. All this on a major holiday! So grateful for the quick and knowledgable help and support! Made our day
This is an awesome app. It allows my customers to give their feedback. And for future shoppers to see.
What a great experience with this app! I needed some help with the set up of some tinge and the team members helped me so fast! Awesome experience working with this app!
Just awesome for our business as we can reply via our own words or the amazing AI, and it is visable on our website for future business too.
Easy to use
I've been using the free Fera plan for a while now on my site https://inspiredspark.com.au/ and am super happy with the funtionality. Their chat support is exceptional and there whern you need it.
Fera was easy to set up and I started getting reviews right away. I needed help installing a widget to my front page and an agent was available in less than a minute to walk me through it.
Fera product review app, is a really excellent tool, extremely easy to use and operate, adds immediate value to any store or website.
Excellent service, always available. Great problem solvers.
I had a great experience with Mercy from Fera's customer support! She was attentive and knowledgeable, addressing all my concerns with patience. Her exceptional service made the process seamless. Thank you, Mercy!