Fera Product Reviews App , 5,201 reviews

Wow! Where has Fera been all my life!? Before finding this app my reviews were very hard to find. My customers had to go to my shop page, scroll down to descriptions, see the small "reviews" text and click it to see others reviews and then click a second "review" text to leave a review. We have incredible reviews from our customers and I wanted them displayed front and center on the Home Page, by simply clicking on the average rating badge (stars) as well as on the product page. But the app I was using couldn't do this. I was about to design a new page to manually write out and display all of our reviews, which would not keep up with new reviews unless I manually added them. Fera to the rescue. They hit all the boxes and instantly imported all of the reviews I already have. I can even add my customer's photos to the reviews, which was not an available option to them before. If you have any questions at all, reaching out to their customer support made all the difference. Something that would have taken me a week was done in minutes. I highly recommend using Fera.

Team is amazing and continue to try and improve the app. See some recommendations pop into the app recently which made me happy that they are listening to us, and not just telling us what to do.

Yes, there are some other review apps that might have more integrations (even though Fera.ai has enough of the main ones) but I am sure overtime as they grow they will even more.

Did try another big player in the industry before this and it was just limiting. Once you chose the layout of your reviews you are stuck with it, while with Fera.ai you can change it in the them editor.

I using this review plugin for my website, and I must say, it has been a good choice! This plugin has made it incredibly easy for my customers to leave their feedback and share their experiences. The user-friendly interface allows for hassle-free submission of reviews, and the customization options have allowed me to seamlessly integrate it into my website's design. Not only does the plugin display the reviews beautifully, but it also helps build trust and credibility with potential customers. I am thrilled with how this plugin has enhanced my website's user experience and boosted my online reputation. If you're looking to add a review feature to your website, I highly recommend this plugin for its simplicity, functionality, and overall effectiveness in showcasing customer feedback.

So far really good. I am only a couple of hours into my first journey of adding a review app to my site and I am quite pleased - it's been much cleaner than first app I tried. I choose Fera after seeking more info from an article (by Fera who also reviewed other apps) but I decided to go with them as the benefits of the integrated email automations were of great interest to me and the other reviews were favourable so I took the leap.
The setup guide was a breeze as was the emailing of old clients and recent orders and even have my first review live on our site.

Installed today, had an issue the reviews were not showing due to my store theme, but i contacted the Fera team through messaging and within a few mins was working perfectly. They also did some extra custom edits to make things flow better, FIVE STARS ALL DAY!!!!!!!! Thanks guys :)

Very god, Extremely useful tool for several reasons. Here are some reasons why a trial app is considered good:

Ease of use: A good assessment app should be intuitive and easy to use. It should allow users to leave reviews simply, quickly and conveniently without requiring a lot of effort or technical knowledge.

User feedback: A rating app allows users to express their opinions and share their experiences. This is valuable both for users, who can share their opinions and influence other consumers, and for companies, who receive direct feedback on their products or services.

Informed Decision Making: A review app provides relevant and unbiased information to users. Ratings and comments from other consumers can help people make more informed decisions about buying a product or hiring a service.

I was looking for a simple and affordable review app for my small business and Fera has been a great fit so far. I ran into a small glitch with one of the widgets tonight and used the chat function to send a message to the customer support team. It said that they would be back on Sunday (I messaged on a Friday night), but Holden got back to me within 30 minutes and followed up shortly after that to let me know the glitch had been fixed. Really appreciate the prompt customer service!

Amazing and support. They support multi-lingual reviews for my store and helped me integrate it very fast. They offer a one-year free upgrade which is incredible and have never seen here on shopify. So I really recommend using it especially as the app integrates great with the theme and you can customize it fully. For some customizations they did it on the css back end without charging me. other apps charge for deeper customization. overall best decision made so far. you can integrate also with smile or soon to come bon loyalty app. I use bon loyalty app due to its multi-lingual suppport. All of the support of fera was amazing 24/7, especially Roel, Kime etc. thank you all!

Customer service is fantastic. Every time I have a small issue, they are quick to respond and fix the problem! They have even gone out of their way to update some features of my widgets to make it more cohesive with the page, which was just above and beyond. All of my store's previous reviews were on Google, so this app has been enormously helpful to be able to display those reviews on our new site.

This is great! I had a review app, but it never seemed to work. This one works, and being able to import my Etsy reviews is a really nice feature that helped. That was really easy to do. I can have the widget added to the product page as well, so people can see the average review of the item from the product page.

The only thing it won't let me do that I wish it would, is allow me to show the average review rating for any item from the collections page. The tutorials showing how to do that aren't correct, and it doesn't work. Maybe that can be a feature added to it?

But otherwise, it's a fantastic app!