Reviews (6,031)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust customer review management, including customizable widgets and automated emails. It integrates well with various e-commerce platforms and allows importing reviews from Amazon and Etsy. The support team is noted for their responsiveness, enhancing ease of use. A free plan supports small businesses, with options to upgrade. Features like syncing with Google and Amazon boost store credibility and visibility, improving sales and online rankings.

December 12, 2024

I've been using this app for over a year now, and I couldn't be more satisfied. It's exactly what I needed to showcase customer reviews. It offers several widgets to adapt reviews seamlessly to different pages on your site. One of the features I love is the ability to set up automated review request emails and fully customize them to fit my needs. The customer service team was patient and professional in resolving a few issues during the app's integration with my theme. Everything was resolved quickly, and it works perfectly now. I highly recommend this app to anyone looking to display reviews on their site!

Lana Guise Gallery
Slovenia
Over 1 year using the app
December 12, 2024

Great service provided. Really created trust on the website for our customers being able to clearly show our great customer reviews. Easy to use and customer service has been great.

Bavarian Speed Shop
Australia
11 months using the app
December 23, 2024

Fera is a very intuitive tool for managing the reviews on your shop. Additionally the help desk they have is amazing, the team is super reactive and provides concrete solutions right away. Thanks a lot Fera!

Maison Banane
France
Almost 2 years using the app
November 11, 2024

The app works perfectly, you can set a lot of things yourself and if you do need support, it happens within a few hours. They take a lot of time and solve every problem together. I can recommend this app to everyone!

THE DOG IDEA Dogwear
Germany
4 months using the app
December 2, 2024

Honestly amazing..... it does exactly what it’s supposed to, no fuss. Plus, the team is super friendly and always ready to help.

SHAPEWRECK
Türkiye
Almost 2 years using the app
November 13, 2024

I tried out other review apps, but I came back to Fera because it is the only one that easily lets me display past reviews from my Etsy shop on my website. The customer service is also excellent, even though I am still on the free version. They quickly cleared up a technical glitch I was experiencing after reinstalling the app for the second time. The other review apps I tried were dismissive when I reached out with technical difficulties. I definitely recommend this app and would consider upgrading to a paid version as my shop grows.

All Danae
United States
About 1 month using the app
January 2, 2025

Really easy to use for my business, always great customer service resolving issues within minutes. Love using Fera!

handmaid
Australia
7 months using the app
December 19, 2024

Love this tool, great and easy way to display reviews. Store reviews in particular which for my store are more relevant. In addition, customer support is great. Keep up the good work!

The Dutch Tile Project
Netherlands
4 months using the app
December 16, 2024

Thank you Roel for helping me sort out my problem with the widgets! Super helpful!

MAN SCARF
Sweden
About 1 year using the app
November 4, 2024

I needed help, badly, i reached out in the chat box, never know what I am going to get, I am not a computer savvy person, but I find many providers have chat people who don't know whats going on. These guys totally rocked. Holden took care of me. I made some errors a few times, things were my fault, and he got me through. I am very appreciative for his excellent service and getting it done.

There's reviews up on my website! Thanks Fera!

FULLON Plant Pro
United States
20 days using the app