Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless site integration, and compatibility with Etsy and Amazon. Key features include review management, automated emails, and post-purchase review prompts. The AI response feature and social proof widgets are also favored. Merchants commend the responsive customer support and competitive pricing. The app is praised for its simplicity, functionality, and effectiveness in showcasing customer feedback and building trust.

Edited January 15, 2024

Really liking the app so far! It's been about 2 weeks since I first used it and I like how I can send a email to my customers and incentivize them with a discount code for leaving a review. It's a win win.
www.lbcfootball.com

LBC Football LLC
United States
24 days using the app
January 26, 2024

This app is amazing it literally does all the work for you with little to no effort. The hard work is done even on free plan which makes it even more special and trustworthy. This app Fera is an amazing app.

HomePride
South Africa
2 days using the app
January 9, 2024

Very easy to use and customise, even with the basic package. Great customer support too. Very quick to respond. Thank you!

The Christian Poster Company
United Kingdom
About 2 months using the app
December 28, 2023

Great Experience here it has so many feature or easy to use

ABK Grooming
India
3 months using the app
January 23, 2024

Seamless installation and integration- have had customers already respond with reviews and it’s a game changer- feel like a real grown up online shop now
The team are helpful and responsive- not that I needed help as it’s so easy, but they are there offering assistance and you feel secure knowing there is strong support available

FCKcreative
Australia
3 days using the app
Edited January 4, 2024

Outstanding app, outstanding customer support. "Holden" from the customer support team fixed some silly connection problems I had and stayed with me to go through specific tutorials. Usually, you have to pay for this kind of assistance, but he provided it without any charges. Stop here and save time; there's no need to keep searching!

Best of Heaven's
Germany
2 days using the app
February 1, 2024

Great pricing, awesome support, and easy to use app.

Kozo Studio
Thailand
9 months using the app
January 31, 2024

easy to understand, shows the reviws really clear to the customers

Lumina
Australia
About 2 months using the app
November 21, 2023

So far this app has performed amazingly! The only thing I wish it would sync reviews from the Shop app as they can't be turned off, but it surprisingly worked with our old theme, and was very easy to install and get up and running. Easy to follow directions, synced them to Google Shopping, reviews are flowing in from customers, 5/5.

Maker House Co.
Canada
9 months using the app
Fera Commerce Inc replied January 12, 2024

Thank you so much for your review 😁

So happy that our app has performed well for you and that you found it easy to install and sync!

Please reach out to us at any time if you need anything 🙂

December 8, 2023

We were looking for a reasonably priced reviews app that looked good on the front end and had a simple backend interface. Fera has it all, great looking widgets, easy to install, super simple backend that just get's the job done.

Support is exceptional, Holden is the master at his domain, helps customize and setup the app flawlessly especially after hours (isn't that when we shop owners do our best work).

Being from Canada is a bonus, but that's the not the real reason, it's the group of people behind this app that makes all the difference.

Give it a try you won't be disappointed.

Only wish they introduce SMS review request soon, it's in the works I have heard.

Frank
LATHR.COM

LATHR
Canada
6 days using the app
Fera Commerce Inc replied January 12, 2024

Thank you so much for your kind and glowing review 😁

We are so happy that you were able to find what you were looking for with our app and have had a great experience with our support team's Holden 🎉

There will be many new features rolling our this year, so stay tuned!

Please reach out to us again at any time if you need anything 🙂