Reviews (5,999)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for showcasing customer reviews effectively on their websites. It supports automated, customizable review request emails and allows importing reviews from platforms like Etsy and Amazon. The inclusion of customer photos and videos adds authenticity, and the flexible widgets are easy to adapt for non-tech-savvy users. Seamless integration and responsive customer support are also key highlights.
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I signed up in 2023, and had a great experience, until now.
I was offered a free trial on Oct 29, 2023. I downgraded back to the free plan Oct 29, 2024, but was charged $99 for the premium version. I contacted chat support to have this fixed. They let me know that Shopify has to fix it. I contact Shopify, who lets me know that that is incorrect and that Fera needs to apply credits for the charge ...
Easy to work with
Loving this app! Customer service is great! Thank you!
Great customer service. Roel is super nice and reactive!
excited to try
Roel Help me a lot. Thanks to him
Just installed the app. Amazing customer service. App is really easy to use
Set up was really easy. I was hesitant at first, but it worked very well. What I appreciated most was that it allowed me to send a one-time review request to historical customers (those that had previously placed orders).
Really great support
I had a great experience with Mercy from Fera's customer support! She was attentive and knowledgeable, addressing all my concerns with patience. Her exceptional service made the process seamless. Thank you, Mercy!