Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and range of social proof tools, including ratings, reviews, and customer photos. They value the review verification process and the ability to import reviews from other platforms. The automated email system for review requests and post-purchase review prompts are also praised. Merchants highlight the AI response feature, responsive customer support, and easy setup. The product Q&A functionality and customization options are also appreciated. The app is recognized for boosting customer engagement and conversions, with pricing considered fair for the features provided.

February 20, 2024

I would definitely recommend this app to any business. As a start up, we rely on reviews and recommendation to grow our business and using Fera has helped us so much. Fera is has been easy and straightforward. They have anticipated your every need and and are always there to answer your questions and queries.

EnergyTrumps
United Kingdom
25 days using the app
February 7, 2024

Love this app! The widgets look really pretty and the customer service is excellent. Would definitely recommend.

Plottkowski
Germany
7 months using the app
January 11, 2024

Have been using this app from the start and I loved using it ever since. They recently rolled out an update, and it has been amazing! The new look of this app looks amazing. Best quick service, team is very helpful. Special thanks to Holden for setting things up for my store.

Frenchy Cosmetics
Netherlands
8 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you so much for your review ❤️

It is so great to hear that you have loved using our app and have liked our new 3.0 update, and the way that it looks on your website!

Please reach out to us at any time if you need anything 😁

April 23, 2024

Absolutely blown away with the customer service we received in setting up the app. Been using the app for a week now and we are very impressed with the capabilities and so excited to offer our customers the option of uploading images and videos.

Eden Perfumes SA
South Africa
6 days using the app
March 12, 2024

Great app and great support! I like that it's customizable to your theme and fonts.

Cheerfetti Gift Co.
Canada
Over 1 year using the app
January 26, 2024

This app is amazing it literally does all the work for you with little to no effort. The hard work is done even on free plan which makes it even more special and trustworthy. This app Fera is an amazing app.

HomePride
South Africa
2 months using the app
April 17, 2024

Very helpful staff. They understand your issues and respond with good advice.

international-filter-products
United States
7 months using the app
January 22, 2024

Support is extremely fast and was able to fix everything I want in seconds. Im usually a persson that hates to wait on live chats but it was worth it since it was so fast and helped me a lot.

Kissable
Lebanon
7 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you so much for your review ❤️

We are so happy to hear that you have had a great experience with our support team and they were able to help you with the issue(s) you were having 🎉

Please reach out to us again at any time if you need anything 🙂

March 1, 2024

We just started using Fera about a month ago. The app is super intuitive to use for us and support is prompt. They respond pretty quickly and are very helpful! I would definitely recommend using this app.

Show Dawg
United States
13 days using the app
April 17, 2024

Quick response, helpful and a great experience. Perfect customer service.

All Barks
Australia
3 months using the app