Reviews (5,956)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer trust and engagement through authentic reviews, which helps increase store visibility and sales. It features capabilities like importing reviews from platforms such as Amazon, Etsy, and Trustpilot, and offers customizable widgets that fit various website themes. The app supports customer photos and videos in reviews and includes AI-powered tools for efficient review management. Merchants praise its user-friendly interface and reliable performance, with a support team known for quick and effective real-time assistance via live chat. This app is noted for its seamless integration with Shopify, significantly boosting online store rankings and sales.

August 29, 2024

Been a pleasant switch from Yotpo, they even provide a video on how to import your reviews from Yotpo

The Sassy Club
United States
About 1 month using the app
July 30, 2024

Wonderful. All the sudden we had a constant influx of reviews. Great support too.

Gustav Concept
New Zealand
About 2 years using the app
June 1, 2024

I would highly recommend Fera Product Reviews. It works really well with customers and the recent updates to the API allows for some nice customisation with our brand and store theme. The customer service from the team at Fera has been excellent and we really appreciate their quick responses to support queries.

alfandbetprints
United Kingdom
Over 1 year using the app
Fera Commerce Inc replied June 27, 2024

Thank you so much for your review ❤️ and thank you for the glowing recommendation!

It is so wonderful to hear that you have liked our recent updates and have had a great experience with our support team.

As always, please reach out to us at any time if you need anything 🙂

August 5, 2024

Good app that helps me run a busieness

Haftuyemy
Poland
5 months using the app
August 1, 2024

easy set up reviews

Medecanter
United Kingdom
About 2 years using the app
May 31, 2024

Ive had a great experience with Fera so far! Ive been using there automated email system to get more reviews and photos on my site. Its been really easy to use and it works well!

AOD Fabrication
Canada
Over 1 year using the app
Fera Commerce Inc replied June 27, 2024

Thank you for your review ❤️

We are so happy to know that you have been enjoying our app and are liking our automated features!

Please reach out to us at any time if you need anything 🙂

June 6, 2024

Just how customer service should be super helpful team and my best experience so far with a shopify app. The free plan offers a lot of value and I upgraded to a paid plan to support this team as I think they are doing things right

Pawfecthome
United Kingdom
5 months using the app
Fera Commerce Inc replied June 27, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

We are so happy to hear that you have had a great experience with our support team! Thank you so much for your support!

Please reach out to us at any time if you need anything 🙂

July 24, 2024

Really good app to get reviews on your store. Pretty straightforward and easy to navigate.

Kpinswe
Sweden
26 days using the app
July 9, 2024

Support chat was prompt, clear and was able to find a solution to my request on the first try!

HIMANI SILVER JEWELRY
United States
About 2 months using the app
June 4, 2024

Fera is a great review app. Very easy to set up, easy to use and easy to import past reviews from ETSY or other platforms. The support is also what makes this app really amazing. Always quick to respond at any time, and they are all very knowledgeable and responsive. Highly recommend this app to set up review section for the store!

BEATTI
Canada
10 months using the app
Fera Commerce Inc replied June 27, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

We are so happy that you’ve had a great experience with our support team and have had a good experience with our app!

Please reach out to us at any time if you need anything 🙂