Fera Product Reviews App , 5,646 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration with site themes and platforms like Etsy, Google, and Amazon. It offers features such as response to reviews, storage of reviews, and display of ratings, reviews, and customer photos. The app's widgets are highly customizable and blend well with store designs. Its automated email system and AI response feature enhance customer engagement. The support team is praised for their quick and effective problem-solving, including offering custom code. The app is competitively priced, making it suitable for small businesses. Merchants have reported an increase in conversion rates and customer engagement after using this app.
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I am thrilled to give this review app a 5/5 stars!
Equally impressive is the exceptional customer service provided by Roel. The support I received was nothing short of amazing. Roel went above and beyond to address my queries promptly and effectively, ensuring that I felt supported every step of the way.
Overall, I highly recommend this review app to fellow Shopify users. It not only elevates the credibility of my online store but also comes with the added bonus of outstanding customer service. A winning combination!
Thank you for your review ❤️
It’s so great to hear that you are liking our app and the credibility that it brings for your customers, and have had a great experience with our Roel and our support team!
Please reach out to us again at any time if you need anything 😁
Great app. We were able to synchronize it with Google and it helps our customers to give us feedback.
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
Please reach out to us at any time if you need anything 🙂
This app is SO user friendly. I am relatively a technical novice and was able to get smoothly up and running. When I did come across a couple small questions, I jumped on their chat support and received the quickest, nicest and most efficient help from their customer support (Roel). Even if what I was asking was not technically available yet in the app, Roel was ready to go with workarounds that worked just as good and were able to be implemented in seconds to solve everything I needed. I am so happy we switched to Fera for our reviews!!! The app is great and the customer support service has me sold!
I'm so impressed with this app. Anytime I need help customer service is available through chat and have been extremely helpful and knowledgeable about Fera.
Amazing customer service - so polite, caring, quick and professional!
Highly recommend FERA.
good social proof. The automated emails to customers is amazing
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
Please reach out to us at any time if you need anything 🙂
Very Good Experience with optimizing Product reviews and Ad videos.
Holden helped me add reviews to my homepage, and he nailed it! Awsome support, I've been with them since the beginning and I always appreciate working with them.
I run a handmade e-comm business with a limited budget for shopify apps. Honestly, I usually try to find DIY workarounds when someone suggests getting an app, BUT FERA IS WORTH THE MONTHLY FEE. Functionality, customization, customer support- it's all been so good and I've had it for at least 2 years now. Most days I forget it's even there because it runs smoothly and isn't something I worry about spending money on.
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
We are so happy to hear that you are loving our app and have found it to be worth the money! Our app is made to make our merchants lives easier and it’s great that it’s done just that 🙂
Please reach out to us at any time if you need anything 🙂
Amazing! The rep, Holden was knowledgeable and and assisted me so quickly. I appreciate the help and professional quick response.