Reviews (6,011)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer engagement and trust through effective review management, noting an increase in orders and customer confidence. Its customizable widgets can import reviews from various platforms and display customer photos and videos, enhancing credibility. The app is user-friendly with smooth Shopify integration and robust analytics. Responsive customer support is also highlighted for efficiently addressing issues and supporting customizations.
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Excellent service, always available. Great problem solvers.
I had a great experience with Mercy from Fera's customer support! She was attentive and knowledgeable, addressing all my concerns with patience. Her exceptional service made the process seamless. Thank you, Mercy!
This is a great app! We've been using it for over a year, and our little pottery studio has racked up almost 1500 reviews. We worked with Fera's support team to reposition where the reviews show up on our site so that they can more easily be seen by customers browsing for our pots. We have a very loyal and appreciative customer base, but I think all the positive reviews really help us get more first time orders.
Holden went above and beyond to fix my store issues. Amazing customer service and definitely can highly recommend this app.
What a great experience with this app! I needed some help with the set up of some tinge and the team members helped me so fast! Awesome experience working with this app!
Just awesome for our business as we can reply via our own words or the amazing AI, and it is visable on our website for future business too.
Easy to use
I've been using the free Fera plan for a while now on my site https://inspiredspark.com.au/ and am super happy with the funtionality. Their chat support is exceptional and there whern you need it.
Roel Help me a lot. Thanks to him
Does everything it says and is super easy to use.
Fera was easy to set up and I started getting reviews right away. I needed help installing a widget to my front page and an agent was available in less than a minute to walk me through it.