Reviews (6,004)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

October 31, 2024

Roel Help me a lot. Thanks to him

Plazasoftware
United Kingdom
Almost 5 years using the app
August 15, 2024

I'm not sure what happened because I had been using this app for a few years. It seems they had a rebranding of some sorts. Everything looks different plus all of the reviews I had have been deleted. I won't be using this app anymore and I cannot and will not recommend this app to anyone moving forward.

Zikky Minky
United States
Over 2 years using the app
August 26, 2024

I started using it today and it is so intuitive. I was able to integrate reviews from Etsy and Google with out any issues. It was also easy to edit and arrange the reviews on my website.

Enchanted Papier
United States
3 months using the app
August 26, 2024

I have used many apps on Shopify to help improve my clients' results, and I must say that Fera has been invaluable in this process. The team at Fera, particularly Holden and Joel, exemplifies the level of service I value—quick, polite, and extremely knowledgeable. This app will always be my first choice for all my website needs.

My Store
Canada
15 days using the app
August 25, 2024

Great and quick service whenever you have a question. One app not to miss for your webshop!

NOOBOO München
Netherlands
Over 2 years using the app
October 29, 2024

I love this app. Very easy to set up and use. Customer service is great as well.

Better World Bio
United States
About 1 month using the app
October 10, 2024

Super simple to use thanks for this app!

lume.
Lebanon
8 months using the app
October 10, 2024

Great app, very easy to use. Excellent customer service, I recently dealt with Holden who was very efficient and was able to resolve my enquiry. Thank you so much Holden!

Marwa Jewels
Australia
26 days using the app
August 23, 2024

Holden is very helpful and responsive. Not used to this good of service. Very happy i chose Fera.

STICK IT ANIME
United States
Over 1 year using the app
July 17, 2024

I've been using Fera for quite a while now and it's great!! Very customisable widgets and options for store reviews for service based websites as well as e-commerce stores. Outstanding customer support from Roel too means it's a 10 out of 10 from me :)

Munki Magik
United Kingdom
Almost 3 years using the app
Fera Commerce Inc replied July 26, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

We are so happy to hear that you enjoy the different options and customization options!

Please reach out to us again at any time if you need anything 🙂