Reviews (6,003)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

April 13, 2023

Great and user friendly. Converts better thank Trustpilot review requests. Highly recommended using this App

Kiki Bear
United Kingdom
Over 1 year using the app
April 19, 2022

I love this app. I have used it to elicit reviews from customers very easily. I used to send Klayvio emails but they didnt respond to them. Fera makes it easy to write reviews directly from the email. Additonally the customer support is AMAZING, they answer immediately. Very easy to use and integrate. Holden is particularly helpful. This is by far the best reviews app on Shopify, I have tried almost all the apps available and none of them compare

The Roman Catholic Store
United States
Over 1 year using the app
January 19, 2021

I am really loving this App. Love checking customer journeys, they show me what a customer has been looking at and what is popular. I can also see that customers are checking the reviews on our website. I am sure this is contributing to sales.

MilaMela.com
Australia
Over 1 year using the app
January 25, 2022

ottima app, la migliore fra quelle provate, soprattutto nel trasferimento delle recensioni vecchie,

Morando Timbri
Italy
Over 1 year using the app
September 15, 2021

It's awesome! simple to use and helps make my page more trustworthy! Thanks a lot, Fera! Looking forward to testing out the other apps

Tenue de Attire
Indonesia
Over 1 year using the app
April 12, 2018

Seems like a really helpful app - great customer support!

Pocketluv2
United States
Over 1 year using the app
August 12, 2021

Very streamlined. Very easy to use!! A must for social proof to increase marketing conversion and getting those customer reviews.

Honi B Suds & Such LLC
United States
Over 1 year using the app
Edited September 21, 2021

easier than other apps to set up & use right away! great free plan for new sites! 10/10 recommend to anyone!! easy to send emails and request reviews from past orders

JEWLBEAR BEAUTY
United States
Over 1 year using the app
Fera Commerce Inc replied September 22, 2021

Thank you so much for your review! It's wonderful that you are liking our app and find it easy to set up and use 🙂

Please reach out if you need any help and any time🙂

October 25, 2022

We have been using another customer review app and have been looking for a replacement that has a more modern approach as well is easier to operate. And we learned about Fera and immediately fell in love. It was super easy to set up and customize to our needs. We had a few small questions about our implementation and the team was super responsive and helpful and had all our questions sorted out the next day. We could not be more pleased and are happy we found Fera.

Tico Coffee Roasters
United States
Over 1 year using the app
November 17, 2023

An amazing app and the best customer support I have experienced from an app.

Lash Theory
Canada
Over 1 year using the app