Reviews (5,980)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

November 16, 2021

The app is amazing, the tech support guys respond very fast, and they were able to solve all my problems. 100% recommended

Meta Cuba
United States
Over 1 year using the app
Edited October 11, 2022

Great app to get started with reviews, the integrations are great and the automations make things very easy! The support is without a doubt the bet of any company I have dealt with, Holden is amazing.

The Sustainable Watch Company
United Kingdom
Over 1 year using the app
December 27, 2021

Easy to use and gives many features for free, I am very happy that I chose Fera for my store. you can check it displayed at my store flashitlaser.com

flashitlaser
Pakistan
Over 1 year using the app
June 18, 2022

this review App is The one I was looking for, multiple features that I need are there, still need to let us choose to show number of reviews

Fit Hula Hoop
United Kingdom
Over 1 year using the app
February 23, 2023

holden live chatt person was really great and smart person who fixed and solve my all problems very easley which is great thank you holden. after long search i found fera review app its well managed app .

BUNNY BAZAR
United States
Over 1 year using the app
September 20, 2021

Very user-friendly. I enjoy how simple it is to monitor where my customers are coming from and what they're doing. Especially with the Buyer Journey area. I wish there was a way to mask data by IP so I can get more accurate data. But all in all, a great product.

Fanny Packin'
United States
Over 1 year using the app
Fera Commerce Inc replied September 22, 2021

😁Thank you for taking the time to leave us a review😁 We're so happy to know that you enjoy the customer journey feature!

Please let us know if there is anything we can help you with at any time.

Edited February 20, 2019

Amazing what you can do with this app! Lot's of potential for split testing and getting actionable data!

Dr. Frederick's Original
United States
Over 1 year using the app
November 26, 2018

This is definitely the best free app our team has found in the Shopify App Store for creating urgency on our site thus far.

Montevideo
United States
Over 1 year using the app
February 6, 2023

Because It makes your store more legit and user friendly - It builds more confidence in the store and makes it stronger.
plus it is not hard to use.

FixaFoot
Lebanon
Over 1 year using the app
November 16, 2021

Great app. Easy to use. Good support. I've integrated it across several sites because of the success I've had with it. Look forward to it integrating into Klayvio.

Thomas George Collection
Australia
Over 1 year using the app