Reviews (5,980)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

June 19, 2023

App works well. Customer service is good. Might be better if the automatic titles didn't come up for reviewers as the same ones come up too often making the reviews look a little false. Eg. Excellent! Highly recommended! Fantastic! Would be best if reviewers had to fill in their own headings.

New Dawn Organic Skin and Hair Care
United Kingdom
Over 1 year using the app
May 1, 2022

Just started using the app. So far i am loving the features it already has and its very simple to use.

Unrivaled LA
United States
Over 1 year using the app
April 13, 2023

Great and user friendly. Converts better thank Trustpilot review requests. Highly recommended using this App

Kiki Bear
United Kingdom
Over 1 year using the app
April 19, 2022

I love this app. I have used it to elicit reviews from customers very easily. I used to send Klayvio emails but they didnt respond to them. Fera makes it easy to write reviews directly from the email. Additonally the customer support is AMAZING, they answer immediately. Very easy to use and integrate. Holden is particularly helpful. This is by far the best reviews app on Shopify, I have tried almost all the apps available and none of them compare

The Roman Catholic Store
United States
Over 1 year using the app
January 19, 2021

I am really loving this App. Love checking customer journeys, they show me what a customer has been looking at and what is popular. I can also see that customers are checking the reviews on our website. I am sure this is contributing to sales.

MilaMela.com
Australia
Over 1 year using the app
January 25, 2022

ottima app, la migliore fra quelle provate, soprattutto nel trasferimento delle recensioni vecchie,

Morando Timbri
Italy
Over 1 year using the app
September 15, 2021

It's awesome! simple to use and helps make my page more trustworthy! Thanks a lot, Fera! Looking forward to testing out the other apps

Tenue de Attire
Indonesia
Over 1 year using the app
April 12, 2018

Seems like a really helpful app - great customer support!

Pocketluv2
United States
Over 1 year using the app
August 12, 2021

Very streamlined. Very easy to use!! A must for social proof to increase marketing conversion and getting those customer reviews.

Honi B Suds & Such LLC
United States
Over 1 year using the app
Edited September 21, 2021

easier than other apps to set up & use right away! great free plan for new sites! 10/10 recommend to anyone!! easy to send emails and request reviews from past orders

JEWLBEAR BEAUTY
United States
Over 1 year using the app
Fera Commerce Inc replied September 22, 2021

Thank you so much for your review! It's wonderful that you are liking our app and find it easy to set up and use 🙂

Please reach out if you need any help and any time🙂