Reviews (5,980)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.
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We have been using another customer review app and have been looking for a replacement that has a more modern approach as well is easier to operate. And we learned about Fera and immediately fell in love. It was super easy to set up and customize to our needs. We had a few small questions about our implementation and the team was super responsive and helpful and had all our questions sorted out the next day. We could not be more pleased and are happy we found Fera.
Customer service is very responsive, the app works well and I love that it automatically sends emails to my customers and also allows to import verified reviews from other platforms
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Excellent service and an excellent assistant team
they are just Super friendly and fast to respond to .the app did what multi-app can do
I mean Fera app is 1 for multi-app
thanks for this great service
It is convenient, easy to use and it/s free. Good apps.
love it
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Very great app easy to use and customer service is fast and efficient i truly recommend. love it now my customers can leave reviews with pictures, which helps my conversion rate as well.
Great app. Very easy to use and looks good in my store. I also like that you can place the review tab wherever it fits best on your product page. Not many apps allow you to do that. The only thing I would suggest is adding a feature that would allow you to customise the colours in your review email. I had to reach out to customer support to have that updated. They responded very quickly but it would be nicer if you could simply do that yourself. (You can change it yourself but you need to edit the code and not everyone is very good with this.)
a nice friendly app, also it is pretty easy to use.
It feels funny to write a review for an app that lets other people write reviews but this one is great and deserves all the stars! 1. it gets the job done but more importantly 2. the people on the other end of the app are SUPER HELPFUL! They are very responsive and willing to help with what your needs are.
Super app, all your Google reviews can be synced on your Shopify page. Also the customer support is great - fast and helpful :)