Reviews (5,981)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

July 1, 2018

awesome app. love what it can do to my shopify store.

Ucefit
United States
11 months using the app
Edited May 29, 2022

This is a great app, that allows to import existing reviews and you can contact people automatically. We are just getting started but will update this review once we've tried it a bit longer. But so far we really love it. Excellent for importing reviews from Etsy.

Spirit of Lemuria
United Kingdom
11 months using the app
Fera Commerce Inc replied September 8, 2021

🎉Thank you for your review🎉 So happy that you are liking the import feature, we hope that you continue to love the app 😁

Please reach out to us if you need anything!

September 28, 2017

The app really tells me about activity going on with my web store. Great app to have.

Flyyaf
United States
11 months using the app
February 11, 2024

Very easy to navigate. The App tour was definitely helpful!

ReneesCraftShack
United States
5 months using the app
January 27, 2019

Very helpful team, got me a custom skill launched within minutes!

Booty Building
United States
11 months using the app
December 25, 2022

Top service. The guys from support are really fast and know what they do. I will keep working with them

PlantScraper
Czechia
11 months using the app
December 18, 2018

For more than a year i've been searching for a way to do the things that this app does! Super delighted to find them...Worth it!

WTF Brands
Malaysia
11 months using the app
January 4, 2021

Top to bottom the app is pretty clean, for UX to features the App really does bring a lot to the table.

Shot Party
Vietnam
11 months using the app
Fera Commerce Inc replied January 5, 2021

HUrrah! That is what we like to hear. Thanks for your feedback and using Fera!

December 12, 2018

This is the second website I have installed this app on and I love it. It is great to see live stats and how people travel through their buying journey. Highly recommended.

Mode de vie Photography and Photo Presets
New Zealand
11 months using the app
January 12, 2022

Only just started using it and it is very user friendly and I love the price for the features it contains. The app has mostly everything I need. It could be a little easier to change the colours to match branding but otherwise a great app for reviews.

True Impressions
New Zealand
10 months using the app