Reviews (5,981)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.
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Love this app, it does many things for you that increases conversions without degrading the user experience
easy to install and easy to use and now my local customers can leave reviews and not just customers that place orders online.
Will see just downloaded it now see if that will work better
After installing and uninstalling several apps, I found Fera the best mainly because it's a feature for the free plan that is way more helpful than another app. The other app I used does not include photo review within its free plan and Fera does. I think they're really about helping the customers, not to mention how helpful and friendly the customer is.
Thank you for making Fera your product review app! Photo reviews are so important, so we are happy to include that functionality!
We love our merchants and wouldn't exist without you, so we want to help you grow.
this application is unique and extremely helpful, I'm glad that you guys give it out for free it actually means a lot thank you. keep up the generosity. this is my first application and I'm glad to invest into it because it really is worth it.
Support is extremely fast and was able to fix everything I want in seconds. Im usually a persson that hates to wait on live chats but it was worth it since it was so fast and helped me a lot.
Thank you so much for your review ❤️
We are so happy to hear that you have had a great experience with our support team and they were able to help you with the issue(s) you were having 🎉
Please reach out to us again at any time if you need anything 🙂
Fast customer service via the chat box! Next to effortless setup! Looking forward to our own first reviews.
Easy Setup, free plan gets you started, results still TBD but good so far. Minimum 100 character limit so this is just to meet that criteria.
😁Thank you so much for your review😁
It’s great to hear that you find our app’s setup easy and are liking the free plan and its features!
Please reach out to us at any time if you need anything 🙂
Besides this being a great app that does exactly what it advertises, the customer service is second to none. I had an issue with the app, and even though it turned out to be a mistake in my theme's coding that had nothing to do with this app, their tech support fixed it for me. I was really impressed!
We are always happy to help our customers. Glad you got the help you needed! Let us know if anything else arises. Enjoy the app and sell lots on your store!
It seems pretty good so far. Ive only just downloaded it. Im still figuring out how to use it. It would be good to be able to import reviews from facebook.