Reviews (6,003)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

June 30, 2021

I used this app for product and store reviews, and its excellent! The backend is simple to manage especially the widgets

Burren Jewellery
Ireland
12 months using the app
Fera Commerce Inc replied July 6, 2021

❤️Thank you for the review❤️ We're pleased to know that you are liking our app and find it easy to use! Should you need anything, please let us know 🙂

May 12, 2021

great app! recommend it highly. really gives more info to the customer and makes them buy the product.

Horsque
Netherlands
12 months using the app
May 31, 2019

I think this is the best app to start with, easy to handle and promising.
the UI is very friendly and I think it would help more than any other app

Plugvoid
United States
12 months using the app
December 23, 2022

Easy to use and simple to install. I love using their software and encourage others to check it out and give it a go.

TDF Events
Australia
12 months using the app
August 10, 2023

so far, their customer service is very helpful, the free features are good for now, but i am thinking paying for this app.

SomeoneAndHerOwn
United States
12 months using the app
November 4, 2021

Have used this app for a while for trust badges, very happy with it. Holden from customer service was very helpful!

Ambre Luxe
Australia
12 months using the app
March 8, 2022

I've been using this app for a while now and I'm absolutely loving it. It has many helpful features such as sending a review email request to your customers and you have control over the time. Highly recommend it

Shopnhub
Lebanon
12 months using the app
March 7, 2018

Seamless integration with tons of options

Fyve Global
United States
12 months using the app
March 17, 2021

Great apps to use for increasing AOV and other features. There are a lot of features that you can use.

Stylastics
France
12 months using the app
July 25, 2023

Team is amazing and continue to try and improve the app. See some recommendations pop into the app recently which made me happy that they are listening to us, and not just telling us what to do.

Yes, there are some other review apps that might have more integrations (even though Fera.ai has enough of the main ones) but I am sure overtime as they grow they will even more.

Did try another big player in the industry before this and it was just limiting. Once you chose the layout of your reviews you are stuck with it, while with Fera.ai you can change it in the them editor.

Private Blends
Australia
12 months using the app
Fera Commerce Inc replied August 24, 2023

Thank you for your review ❤️

We are so happy to hear that you are liking our app (and the popup recommendations) and have had a great experience with our support team 😁

Thank you for choosing us and for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂