Reviews (5,981)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.
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The customer service team is brilliant, always there to help & nothing is ever too much hassle for them! The app is great too
Had difficulties with the aesthetics of the widget and Roel was a great help by sending a video on how to edit the custom CSS. As I replied the next day, Holden was there to help again and even gave my widget a makeover even when I didn't ask for it and it was perfect! Thank you so much Roel and Holden! Just started using this app, so far so good! But it definitely made it better with such good customer service!
Thank you. The app is working properly and helps to improve my page. Thank you very much! Customer support is also perfect.
Looking great already! would send in another review after using it for a while . But i’m enjoying it for now
Thank you for your review❤️ We can't wait to hear what you think after using our app for a longer period of time and are so happy to know that you are enjoying it so far!
Please reach out to us at any time if you need anything 🙂
Fantastic APP and the support is great. If you need multilanguage, then this APP is for you. You can really customize everything.
I love this app! I saw it being used on an online store that I frequent and had to start using it for ours! We're just getting started out, but plan to expand our Fera use in the coming months!
Perfekte App für 29,Dollar hat man alles was man benötigt um tolle Bewertungen zu erhalten. Der Support ist top, top, top....
Besser geht es nicht!!!
Successful but text does not support other language, only english
i AM SURE IT IS FABULOUS BUT i HAVENT STARTED TO USE IT JUST YET WHEN i T IS WORKING ON THE STORE i WILL SEND YOU SOME FEEDBACK
Fera has been awesome for our store. It help existing customers share their feedback and helps new customers to find and build trust in our brand.
Holden has been super helpful and communicating with him has been a breeze!