Reviews (6,004)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

January 14, 2023

I can't believe I'm finding this app only now! I have been looking for months for these features exactly! Setting the app is incredibly easy. I still had some questions and the team is so reactive and nice! The free plan is complete, but I think I'll get the standard one to get more widgets.
Also, the widget included in the free plan is the product one, meaning the most important and the one you always have to pay for in competitors' apps, so I really appreciate that Fera offer us this one

The French Witch shop
France
About 19 hours using the app
April 25, 2018

Great app thus far....too early to say for sure

Pic Stre
United States
21 days using the app
July 12, 2022

This app is so easy to use and USER FRIENDLY. NOT TO MENTION the TOP NOTCH customer service in the chat box!

DETAILEDMINDco
United States
About 19 hours using the app
Fera Commerce Inc replied July 13, 2022

Thank you so much for your review ❤️ We are so happy that you find our app easy to use and have had a great experience with our customer service team. Please reach out to use again if you need anything 🙂

May 18, 2018

Bring in Traffic but no sales yet Just started using it so hopefully, people will start purchasing soon.

Hunnys Hive
United States
21 days using the app
May 28, 2021

High quality and easy to learn/use, am having issues with importing fresh reviews but other than that Fera is a perfect app

Restorabod
Australia
21 days using the app
March 25, 2023

DELETE NOW!!!! Fera automatically setup a coupon code for 2 of my products without my authorization!! This is a serious breach of my websites security I feel!!!! This is something I would have never done on my end of things!!!! DELETE it and find something better!!!!

3d Reloaded
United States
24 days using the app
Fera Commerce Inc replied March 28, 2023

Thank you for your review!

We are sorry to see you go. Fera will never automatically setup incentives (coupons, discounts, etc.) for our merchants.

We also are not able to create discounts for individual products. While you are able to create incentives for one-time or automatic review requests, it must be manually added when creating a review request campaign.

The only way for the app to create discounts is for the merchant to have done so from the Fera dashboard.

It would be inappropriate for us to do this and a violation of trust!

Please reach out to us for more information or clarification 🙂

Edited August 14, 2018

This is dope, good app. Will use again

Thickology
United States
21 days using the app
April 25, 2018

Best APP EVER ! It does exactly what it says

Kyfashion
United Kingdom
About 18 hours using the app
May 16, 2018

I'm Not liking. cuz I have no clue how to use it right! when I ativated it was showing in my 100 products at the same time. I havent find how I DO IT JUST FOR ONE PRODUCT WHEN WILL BE RUNING ADS. so Im pretty sure will cancel it. Its not that easy to beginners

B B N B Boutique
United States
24 days using the app
October 31, 2021

It's been super simple to set up and use so far. I've had no problems with it. I really like how much detail it shows me about anyone on my website.

Boop Bakery
Australia
About 18 hours using the app