Reviews (5,996)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and trust through its review management system, noting increased sales and better Google rankings. Key features include customizable review widgets, the ability to import reviews from platforms like Amazon and Etsy, and automated review requests. The app is also praised for its user-friendly interface and seamless integration with Shopify. Exceptional customer support is frequently highlighted, with the team providing quick, knowledgeable assistance and customized solutions.

March 25, 2023

DELETE NOW!!!! Fera automatically setup a coupon code for 2 of my products without my authorization!! This is a serious breach of my websites security I feel!!!! This is something I would have never done on my end of things!!!! DELETE it and find something better!!!!

3d Reloaded
United States
24 days using the app
Fera Commerce Inc replied March 28, 2023

Thank you for your review!

We are sorry to see you go. Fera will never automatically setup incentives (coupons, discounts, etc.) for our merchants.

We also are not able to create discounts for individual products. While you are able to create incentives for one-time or automatic review requests, it must be manually added when creating a review request campaign.

The only way for the app to create discounts is for the merchant to have done so from the Fera dashboard.

It would be inappropriate for us to do this and a violation of trust!

Please reach out to us for more information or clarification 🙂

Edited August 14, 2018

This is dope, good app. Will use again

Thickology
United States
21 days using the app
April 25, 2018

Best APP EVER ! It does exactly what it says

Kyfashion
United Kingdom
About 18 hours using the app
May 16, 2018

I'm Not liking. cuz I have no clue how to use it right! when I ativated it was showing in my 100 products at the same time. I havent find how I DO IT JUST FOR ONE PRODUCT WHEN WILL BE RUNING ADS. so Im pretty sure will cancel it. Its not that easy to beginners

B B N B Boutique
United States
24 days using the app
October 31, 2021

It's been super simple to set up and use so far. I've had no problems with it. I really like how much detail it shows me about anyone on my website.

Boop Bakery
Australia
About 18 hours using the app
Edited January 11, 2023

I wanted to install a review app, so I looked at several and reluctantly chose it, but this one is easy to use! I'm glad the steps were explained in a way that was easy to understand.
I'm not used to it yet, so I don't know in the future, but I'm subscribing for the time being.

THANK YOU!!

24th Avenue
United States
About 18 hours using the app
March 13, 2023

Having a hard time getting it to work on my Wix website. The features seems amazing but I just can't get it to show on my site. Everything is activated and live with reviews. On my Wix dashboard, it still shows "incomplete setup" when everything is set and ready to go. Lets hope it just a bug.

ToBeHonest Relationship Cards
United States
About 18 hours using the app
June 11, 2022

I used this app and it is great. it helped with all of my needs to make my store look professional and modern

Alluring Beleza
United States
20 days using the app
April 16, 2022

It was so nice to discover Fera! It was so easy to use, to set-up and have great customer service! They're also very affordable compared to other apps in the market! We recommend them!

Sitti Social Enterprise
Canada
About 18 hours using the app
August 29, 2023

Very helpful and allowed us to engage products with reviews at a fraction of the cost compared to others, with useful review email features as well.

Natural Endurance
United States
About 18 hours using the app