Reviews (5,979)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

January 14, 2022

I downloaded this app today & Holden has made my experience a seamless one! I love the options it brings & the interface. Super helpful customer service!!

The Fragrant Notes Company™
United States
About 2 years using the app
March 9, 2022

easy to use & customisable, even on the free version. Thank you for making great app & help small businesses

ROLLING RUFF
Australia
About 2 years using the app
May 19, 2021

I love that this app integrates well with my shops theme! I've been trying to find the right app to work with my theme, but I couldn't find one, until Fera Product Reviews! Definitely recommend using!

Whimsy Apparel Ltd
United States
About 2 years using the app
November 24, 2022

The free trial really helped me at the beginning. Now, as I need more reviews as included I upgraded for the first payed plan which is absolutely fair. The app is simple to use and I definitely recommend it.

Loja Pão Alemão Autêntico
Brazil
About 2 years using the app
Fera Commerce Inc replied November 27, 2022

Thank you so much for your review 😁 It is so wonderful to hear that you have found our app helpful to your business and were happy enough to upgrade your plan 🎉

Please reach out to us at any time if you need anything 🙂

March 18, 2021

Fera helped my conversion by a lot last summer, drove 50k+ revenue and their features are very clean. customer service is also a big plus

Isla Eyewear
United States
About 2 years using the app
Edited June 11, 2018

top ! everything is here ! i recommand ! very good you have to try this app ! really top

Monsac Fr
France
About 2 years using the app
March 14, 2023

Looks and integrates well with our shopify store! It's easy to use + very reasonably priced. I had a little trouble adding the stars to our collection page and Holden helped out very quickly as well as made some other tweaks to match our store's theme as well. Definitely would recommend Fera

Jubel Naturals
Canada
About 2 years using the app
December 15, 2020

Need it for product reviews but found it does so much more. Did not find the setup easy but very pleased with app and its features.

Lissomi
United Kingdom
About 2 years using the app
September 8, 2021

I downloaded this app for my site that is launching in a couple of days. It has been simple to set up and easy to use. The setup has been nice and easy, so I'm hoping once the reviews come in that this will continue. I will leave another review once it's been running on my site for a bit. So far, so good though.

Homestead City Dwelling
United States
About 2 years using the app
September 8, 2021

If your looking for a good review app this is it. Great customer service, the app is smooth and easy to use. Definitely the best review app on shopify.

Price Connection
United States
About 2 years using the app