Reviews (5,979)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.
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Perfect for tracking customer journeys!! Very insightful when trying to understand where the customers are finding the most value and what products they are interested in.
I use this app for the review process for our clients as well as the shopping experience. The ability to see the shoppers journey as been great.
Easy to use, easy to customize; Fera your app is awesome, maybe you can help Quickbooks improve their app :)
Loving Fera for social proof! Plus we're learning so much about our shopper journeys so we can optimize.
Amazing! Data makes perfect. Glad you are liking the shopper journey feature and using it to optimize your conversion rate.
I like the picture feature and the fact that I can review the reviews as well. It is also amazing that videos can be uploaded
Super easy to use, even with beginner. With Fera, I can start to share guests' review, reply them & many other functions just by a click in Fera dashboard.
I received excellent customer service from Holden at Fera. Very punctual and helpful. I would recommend this app 100%
Thank you for your review🙂 It is wonderful that you had an excellent experience with Holden! Thank you for trusting us to help you gather your reviews, if you need anything, please reach out to us at any time again 🙂
Muy buena app para generar urgencia en el usuario. Sencilla de usar, no code, analytics sencillos de leer.
Estávamos perdendo muitas vendas por falta de provas sociais, o site nos ajudou muito. As vendas já começam a sair de maneira mais fácil agora.
Easy to use app that is customizable to your store colors/theme. Simple and beautiful layout when published on store. I converted over from another reviews app and I'm glad I did. The most outstanding customer service from Hunter! He went out of his way to create widgets for me in my store that would help boost sales! I'm super happy with my experience so far!