Reviews (5,979)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

April 6, 2022

Amazing! I needed specific widget features for my website and I researched about 6 apps that provide these features. And Fera is the winner! Not only this app provides all what I need and much more, but it is so easy and clear to set up or edit anything you can imagine. It's the first review app where I didn't need support to install all widgets properly. Endless possibilities in very clear and intuitive environment. I love it. Highly recommended

Abstraktica
Slovakia
About 2 years using the app
December 13, 2021

It does what it suppose to do. Extremely easy to work with. I love how you can set up a delay for sending out review request emails. 5 Stars.

Wig Coven
Canada
About 2 years using the app
March 24, 2022

I love Fera! It has been my favorite app for now. I recommend this to anybody who owns a business Thanks Fera!

Mulberry 22
United States
About 2 years using the app
September 17, 2021

Great app, so easy to use and does what I needed. Great to be able to incentivise reviews and the automation is a grwat help

Lupitasxx
Ireland
About 2 years using the app
August 6, 2021

App looks good so far. A 5 star review is required in order to get their free audit so I will update this review post audit if it is helpful or not.

My Comfort Ears
United States
About 2 years using the app
Fera Commerce Inc replied August 16, 2021

Thank you for your review🙂 Thank you for trusting us to help you gather your reviews. Please let us know if you need anything!

August 24, 2022

Il manque de liberté pour le formulaire d'entré. Pour le reste très facile à utiliser! Je recommande

Apexways
Canada
About 2 years using the app
December 11, 2020

Great app! Really customizable and displays on in the same typography as your website. Much better than many other review apps I've tried.

Butter Butter
Australia
About 2 years using the app
Edited November 20, 2023

Wonderful customer service, great app!

Paradis Sport
United States
About 2 years using the app
July 28, 2021

Easy to use for a stay-at-home mompreneur like me. I did very little customization because the appearance is already beautiful even for the free plan. Thank you!

Forest Baby
Philippines
About 2 years using the app
Fera Commerce Inc replied August 13, 2021

😁Thank you so much for your review😁 We love that you've had a great experience and like the appearance!

Please let us know if you need anything, our support team will be happy to help!😁

September 10, 2021

So far so good, I'm still trying to implement it all. But I got the first reviews up. Can give better feedback later

Clover
Netherlands
About 2 years using the app