Reviews (663)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account interface on Shopify, making it more user-friendly with features like dashboards, order history, and delivery tracking. It supports loyalty programs with credit and points, boosting customer retention. The app offers customization options like OTP and social logins for security. Merchants also praise the responsive and helpful customer support, capable of extensive customizations to meet specific needs.

May 2, 2020

I needed an app replacing the standard Customer Accounts. Flits turn out to be one of very few, and I believe, is the only option if you are unable to do coding and want a free solution. 5 stars for that!
Also, Milind was a patient supporter and secured that the end-result came out beautifully!

SafeStore - Bangkok
Thailand
About 2 years using the app
August 28, 2020

Yo utilizo este app y la verdad que funciona muy bien, he podido añadir más funcionalidades esenciales a mis clientes a través del acceso a Mi Cuenta. El personal de atención al cliente es fabuloso, están siempre a disposición y son muy rápidos y amables. Lo recomiendo.

Bottle Hunters
Spain
About 2 years using the app
Flits replied August 31, 2020

¡Muchas gracias por tu increíble reseña de 5 estrellas! 🙌 ¡Nos encanta escuchar sus comentarios!

August 19, 2021

Simply amazing - a vast improvement on the default customer account, and the social and credit systems make a real connection with customers and integrate perfectly with our judge.me review app. Add to that the fact that support is instantaneous, and amazingly helpful - we could not recommend this more highly!

Accurascale
United Kingdom
About 2 years using the app
November 25, 2019

Perfect combination! Great customer service + huge app possibilities. Highly recommended for all users!

Religion Clothing ROW
United Kingdom
About 2 years using the app
Edited April 22, 2021

Really great app and super helpful when asking questions to help with restyling tasks! Thanks Flits! Highly recommend.

NGX
United Kingdom
About 2 years using the app
May 31, 2022

This app has been a great addition to our website. The features allow our customers to have seamless orders but I'd say their support and fast responses are the reason it's a stand out!

BarberTemple
Australia
About 2 years using the app
January 24, 2020

amazing customer care and amazing app , i got so friendly with the customer care. He responded to all my questions

SEVEN50
United States
About 2 years using the app
December 6, 2021

I would recommend this app for anyone who wants a better looking and full featured Customer Account page. The standard layout looks so much better than the Shopify Account page. I contacted Flits support to implement a custom feature and they responded quickly and professionally. If you need help with anything, don't hesitate to contact support - they are more than willing to help.

ASM Tennis Academy
United States
About 2 years using the app
January 11, 2022

I have used this APP to one of my website, I then added to our main website. It's a bit expensive but it works really nice, my customers love it. I great shout out goes to Ankit. Not only understood what I needed immediately, but was happy to implement the change in few hours. not only this, when i comment about a details way outside normal working hours, the message was read and implemented in minutes. I deal with a lot of APPs like many that use Shopify, this customer service is one of the best if not the best. Thank you

craftbuddy.shop
United Kingdom
About 2 years using the app
August 19, 2021

Had a little product with the customisation of the add to favourites function on my website. The team responded quickly and solved my issue in less than a day. At the moment Flits is meeting all my needs and at an affordable price too!

The Wild Bub
Singapore
About 2 years using the app